CB2

"While the store generally has nice items, the costumer service is lacking. I called the customer service number due to having issues submitting my return online because the item was still showing not delivered. Customer service told me that I can return in person at a Crate and Barrel or CB2 store. I went to Crate and Barrel first and then CB2 and was told I was not allowed to make a return in person. I was advised to go to a 3rd location, the warehouse, to complete the return. After expressing my agitation with being given incorrect information and driving so far without a solution, the manager still gave no alternate assistance. The cost of these items alone should insure above and beyond costumer service, but that isn’t the case."

"A Sunday Funday to Remember at CB2, Knox Henderson Last Sunday, Deana, our beloved dog Shadow, and I decided to explore the vibrant Knox Henderson area. Our adventure led us to the doorstep of CB2, and oh, what a delightful surprise awaited us! From the moment we stepped in, it was clear that this wasn't your average home decor store. The atmosphere was electric – a live DJ was spinning upbeat tunes that made the floor seem alive. The energy was infectious, and we couldn't help but get swept up in the excitement. The store itself was a visual feast. Every corner we turned revealed another beautifully curated display, showcasing CB2's unique and modern aesthetic. The furniture and decor items were not only stylish but also of high quality. I found myself mentally redecorating our home as we browsed through the aisles. But what truly set this experience apart was the unexpected and delightful hospitality. Champagne was flowing, adding a touch of luxury and celebration to our shopping experience. The friendly and attentive staff made us feel welcomed and valued as customers. Even Shadow seemed to enjoy the outing, receiving adoring glances and friendly pats from the staff and fellow shoppers. It's not often you find a place that's so welcoming to our furry friends. Our visit to CB2 in Knox Henderson was more than just a shopping trip; it was a memorable experience. The lively atmosphere, exceptional customer service, and stunning collection of home goods have made me a fan. I've found my new go-to spot for home decor, and I can't wait to return. If you're in the area, take advantage of this gem!"

"Last time me and my husband came here we were welcomed and helped my two lovely staff members, I wish I remembered their names. Today however, we came in and not only were we not greeted but we were blatantly ignored by Anna. She immediately turned her back and refused to make eye contact upon entry. But as for the WHITE couple behind us, she was very cheerful and welcomed them in and even answered their questions. But not for the interracial couple, it seems. I walked up to her and she immediately turned her back to me to look outside and talk to her coworker. No one else bothered to talk to us or help us. We were there less than 10 minutes because we felt so ignored. I have NEVER felt so disrespected and discriminated against. Get it together Anna, and CB2 staff."

"Best big furniture store in Dallas! I love basically everything in here & the showroom is impeccable. My boyfriend even loved it & we don’t agree on most design ideas. I definitely recommend stopping by."

"Unique high quality products. This is Crate and Barrel 2; they have the same high quality as their parent store (Crate and Barrel), but they cater to a smaller footprint for apartments and small spaces. The furniture isn't cheap but when I look at the design and sit in the chairs, I feel the quality. Definitely not the same-old-same old. Quality over quantity. Stop by and browse and see for yourself."