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Extended Stay America - Austin - Downtown - Town Lake
507 South 1st Street, Austin, Texas, United States
About the Extended Stay America - Austin - Downtown - Town Lake
Extended Stay America - Austin - Downtown - Town Lake is a comfortable and convenient lodging option located in the heart of Austin, Texas. Situated at 507 South 1st Street, this establishment offers spacious and well-equipped rooms for guests looking for an extended stay in the city. With its prime location near Town Lake, guests can enjoy easy access to popular attractions, dining options, and entertainment venues. Whether you are visiting Austin for business or pleasure, Extended Stay America provides a home away from home with amenities such as fully equipped kitchens, free Wi-Fi, and on-site laundry facilities. Experience the vibrant culture and charm of Austin while staying at this welcoming accommodation.
Photos of Extended Stay America - Austin - Downtown - Town Lake
507 S 1st St, Austin, TX 78704, United States
Reviews of Extended Stay America - Austin - Downtown - Town Lake
"TLDR: It's pretty good, but there are many problems which need to be addressed. Location 5/5: Close to everything you could possibly want. Cleanliness 5/5: Only the top of my fridge was dirty. Cleaning lady did an excellent job both times. Only one roach in my first room, zero in my second! That's great for Austin! Maintenance 3/5: My toilet seat was broken, and my door never closed properly nor locked. Laundry 1/5: If you have a problem with a laundry machine taking your money or failing to run its full duration, as has happened to me 3 times, you will not get your money back unless you call the laundry machine company and sit on hold for 40 mins. It's a major hassle. Safety 1/5: Homeless people got into the hotel multiple times and made me feel unsafe. Also I regularly heard kids saying the n word and talking about gun violence or committing other crimes in the halls. I called the cops twice during my three-month stay. Noise 2/5: The walls are thin. You will hear people talking in the halls, doors closing, and possibly the truck backing up to reach the nearby loading dock for the adjacent building. The other guests here are, in my experience, very inconsiderate. I had someone literally do a somersault just outside my door at 2 AM. Staff 3/5: Jovannah is doing a fantastic job. I loved having a top floor room, so thank you! The manager is good too. Couple people on the night crew aren't doing a good job. Had to argue to get towels exchanged once. Also the first week I was here someone on the night crew was yelling at a customer "b this and b that." Not very professional. Someone should've told me they were starting construction outside my room too, so I could've changed rooms in advance."
"This was not my hotel of choice for my business trip. I was booked here by a staff member who I feel like was trying to be passive aggressive. Location is ideal, hotel is not. Weird smells, trash in the halls, foyer, room had roaches, residents were cooking things that funked up the entire hallway. Unless you have no other option, don't stay here. The walls are a disgusting diarrhea brown, the carpet had crime scene like stains on it, I mean, it was really just yuck. The parking spaces are super narrow, the back of the building is oddly vacant day and night. Just weird af all across the board. The staff was friendly but I'm sure they would rather be working elsewhere. Not sure if these are franchises or not, but whoever owns this one should just throw the whole hotel away, The staff was nice and the only reason this dump gets 2 stars."
"It was a very traumatic experience for myself and my fellow colleagues. The rooms were filthy - the had stains, and there was blood and feces stains on the mattresses and sheets. It was disgusting and the hotel is not suitable for anyone, even the homeless population in the area. The showers were filthy and had slime and orange gunk under the mat. I was afraid to touch anything in the room we were supposed to stay in. Three of us refused to stay there even for one night. It smelled of dog, weed, and mold. The air in the place is so thick and suffocating. This place should be rehabbed or condemned. Not sure which would be more cost effective."
"stayed here two years ago for new years and everything was great. I came back this year to the same hotel and it really went downhill. The service was great but the rooms were terrible. It seemed like all rooms had some type of blood stain or reeked of cigarette smoke. I had to get a refund because I wasn't comfortable. It sucks that such a good place went downhill. I try not to be picky but man I just could not fight through it. I really hope they fix this place up"
"I have stayed at Extended Stay America 507 south 1st street location for over a month, I found the staffs at the front desk very diligent and friendly. They are responsive to guests’ requests and always trying to be helpful ! My colleague came to stay at this location first and recommended it to me. We are from out of town and are in Austin for project. This location is very convenient with many public bus lines 2-6 minutes walk. Lyft to our office is $7 which I share with my colleague every day. It is close to the bat watching cruise and the Butler metro park trail. Long performing arts center is just 8 minutes walk. I would like to highlight that handyman Hector is super helpful. The sink in my room was draining slowly and I put in the repair request in the morning on my way out. When I came back after work, it’s running properly. Overall I found staffs work hard to make guests comfortable. I am thankful and will stay here again !"
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