Hilton Garden Inn Houston/Clear Lake NASA

"Why are the Hilton properties not keeping up with maintenance? Checked into my room and ac does ent work."

"Likely would have been ok but not having a working elevator is a big pain. If you can't have a fully functioning hotel you should close. I have provide enough feedback so don't be lazy and try to get me to contact you and tell you the same thing that is in this review. Full refund is in order as you failed to meet your satisfaction guarantee."

"Very impressed with the level of service. In particular, I would like to commend Elizabeth. She was on the night shift and checked us in. She was very pleasant. The next morning she was still at the front desk just as cheerful! When the restaurant wait staff failed to show, she served an entire dining room full of folks breakfast while she also kept the front desk going! Her cheeks were flush as she rushed around keeping everyone happy. Elizabeth is a rare gem and I hope she is appreciated by her superiors. We will definitely stay here again."

"We’ve stayed here several times and we have been very satisfied. Over the past few years we’ve observed areas that need a little TLC.(bathroom sink, shower, lighting, TV, and door security locks). The staff has always been very friendly and helpful. We usually choose to dine at local restaurants, that are not too far away. The most important thing for the wife is her cup of coffee in the morning and they have plenty when we are there!"

"I did not stay here as I live local. I spent the week here for a conference with individuals that flew in from various countries. I want to inform the reader that I honestly can only post wonderful reviews about the staff. Everyone was extremely nice and accommodating. The restrooms were always clean, the appearance of the facility was clean as well. I heard no issues from my coworkers about the service or issues with the rooms either. Thank you for the hospitality!"