Palace Inn Conroe 816 Interstate 45 South, Conroe, TX 77304

"Wonderful staff, clean rooms. The pillows SUCK! That is literally the worst thing you can do to a hotel guest is have paper thin, very small pillows. Front desk didnt have any extras so i could stack them. Also, the bath towels are like sandpaper, and literally painful to use."

"I had a reservation for one day. Aug24-25 When I show up to check in there was a power outage in the area, so the computers and their systems where down. I needed a place with electricity so I never checked in stay. I decided to go to another place. I requested a refund, they denied. I requested to speak to the manager, reception said he was not available and that they would investigate the refund. Long story short, they never gave me back my refund. To me if the hotel is having issues with their systems they should be able to refund their customers. It's not my fault there was a power outage in the area. Reservation #: 74252215 I have stayed here before and I like it , if never had any problems before. Just this one time."

"Pros: The room was clean and modern looking. The man at the front desk was nice. The bed was decent enough to sleep in. Cons: There were no good breakfast items, except for maybe the instant oatmeal packets and cereal. The wifi did not reach our room or they were having internet issues during our stay. The cable TV worked for about 30 minutes, froze, and didn't work for the rest of our stay. And while check out is at 11:00am, the cleaning lady burst into our room at 10:15am. Ive never had that happen before anywhere. Wasn't happy about that. I don't think the price was worth the stay, given the amenities, or lack thereof."

"Are you looking for a nice place? When I arrived the attendant allowed me to check their Internet speed, due to needing upload speeds. I was very happy to be there. It was in the 75 range for upload and they used fiber. The room was very clean with a fresh smell. And they even had shampoo, soap, toothpaste, a toothbrush and facial soap as well. The floor was LVP, which I loved, because most locations have carpet which trap all the yucky’s inside. I would highly recommend to stay here. If you’re looking for somewhere, that is budget, friendly but CLEAN. Then this is your place!!!!"

"I would love to give 5 stars except for the following: 1) in 2 stays, asked for wake-up calls---never received either time; 2] no softening lamps on tables, only garish blindingly bright overhead ceiling can lighting; 3) was told originally that breakfast available, which actually consisted of very meager continental fare, with no lids for coffee to go. 4) telephone for front desk had terrible static; 5) no ramp for back rooms for handicap access over curb, although bathroom nicely provided grab bars. Staff was very nice and helpful as much as possible. Loved the accessibility to Memorial Hermann Conroe Surgery Center."