Courtyard by Marriott Houston Sugar Land/Lake Pointe

"The room I was given flooded and soaked all my clothes in my luggage bags. I had to spend time washing them all and buy a new bag to let my other bag dry out. This cost me nearly the price of rook itself. I wasn't moved rooms due to fully booked hotel nor offered refund to just check out only a $10 discount, so had to endure the mold smell that night along with not running ac due to heavy leak. Thus was handled poorly and very inconvenient, I would also note the elevator had a mold smell. I checked out the next day early since it was handled so poorly and moved to another property nearby."

"Rooms are a little small, but nothing was left out. Furnishings were top of the class. The bathroom was not what I expected, fancy glass door for the shower and liquid soap, and shampoo dispensers on the wall. The room was fancy, and they deserve 5 stars rating plus. Oh, the ladies at the front desk were very friendly and courteous. Thank you, ladies."

"Nice place, we enjoyed it. It's a nice atmosphere in the lobby, I liked that you can get a drink there. Plus there is a gym. I walked right past it with my drink."

"This hotel is beautiful, the rooms are modern and full of amenities. The patio and pool area is inviting, relaxing, with the perfect photo op background (the lake). The front desk staff could have been more welcoming, knowledgeable, and engaged. The gentleman that checked me in told me one thing and proceeded to tell others in my family group another in regards to the $40 fee charged for incidentals. I would definitely Stat here again because of the location and quality of the hotel."