Cloud 9 Smoke Shop 1431 Westheimer Road, Houston, TX 77006

"JACK, HIS SHOP, AND HIS PRODUCTS, AND HIS SERVICE ARE TIP TOP, CREAM OF THE CROP!!!"

"I've been to this shop several times over the past few years and I've always received great customer service but this evening (10/24/2022) was the last time I'll ever step foot in that place. The man, whom I assume is the owner, was not there as usual. He was always kind, helpful and welcoming every single time I shopped there. I never felt uncomfortable until tonight when the young girl with glasses made me feel unwelcome. I don't know if she was high or has a problem helping certain customers. It seemed like she was on guard and her tone was very aggressive when I asked if a particular item was available. She was standing behind the counter near the door and just pointed to the item. She would not approach me and when I pointed to the item I had a question about she just leaned on the counter and did not give a direct answer. She stared at me the entire time, much so that she did not even look the item I was asking about. She just leaned against the counter at a far distance and stared. I wanted to purchase two items but left after that uncomfortable interaction. I have been going to this location for at least 4 years and even go out of my way to shop there even though there are shops closer to my new home. I will never step foot in that place again."

"This dude is great. He knew every answer for every stupid question I had. The prices are great especially for the good location. Also, he was covid testing people for free. You didn't even need to buy anything. He was just giving a service to the community. What an awesome place!"

"Knowledgeable staff, quality hand blown glass + great selection of hemp wraps.. exclusive flavors. Thanks Pop!!!"