Vape City 12121 Northwest Freeway, Houston, TX 77092

"Amazing store , exchange policy is amazing I come to this location often because of the great service"

"I needed a vape I went in and was helped by johnathan he knew all the flavors and had good recommendations, very knowledgeable about the products I liked his vibe just a very good overall employee he is going to keep me coming back here"

"I have been a customer of this location Vape City recently and I can confidently say that their service is top-notch. From time managing, customer service to all customers needs they have consistently provided reliable and efficient service. Jonathan is knowledgeable, friendly, and always goes the extra mile to ensure customer satisfaction every time I go in i feel confident in my choices of products with his help. From easy questions to common sense question one might have Jonathan and his team will be there to support. I trust this vape city and will confidently say it is my main store because of Jonathan’s service"

"Absolutely terrible service. Ordered online over 2 weeks ago now, hasn't even shipped yet. I've emailed, and now spoken to a lady at corporate office multiple times. She said someone will call me, no one ever does. Told her just to cancel my order, but she still has to get back with me. At this point, I'm highly aggravated, and annoyed."