Memorial Hermann Imaging Center - Pearland 10905 Memorial Hermann Drive, Pearland, TX 77584

"I was scheduled for a venous Doppler, I never received a phone call informing me of the amount I’d have to pay at the time of the appointment. I decided to call the morning of my procedure to ask just in case I needed to reschedule. I was told that I could ask to have the account billed to me or ask to be placed on a payment plan. I needed to know this so I don’t take unnecessary time off from work. When I got there they told me I’d have to pay half up front to get the procedure done. I informed them of what was told to me and the only thing they could do was tell me I’d have to pay $200 (instead of the full $800) and they don’t do payment plans. They have all the records stating they tried to call me from an 832 phone number (I got NOT 1 call!) but do not have the record of me calling this morning to try and make sure MY time wasn’t wasted!"

"I've been going here since they opened this location. Before that I went to the one on Richmond. I've never had to wait long. In fact, usually I'm still filling out the forms and they call me back to register and maybe 20 minutes later I'm having my mammogram done."

"Staff was nice and accommodating. We were here for 2 hours but got the job done! Be Aware that the Imaging Center ENTRANCE is in the BACK OF THE BUILDING if entering from SH 288 (west entrance). It is NOT IN Plaza I (south entrance). Even though there are 2 East entrances facing SH 288, the rooms are empty and does not connect to Plaza I nor the Imaging Center. I saw a gentleman in a wheelchair with his 2 family members checking out all the entrances like we did and wasting time trying to find the Imaging Center Entrance. Just keep on turning right when you see the building until you reach the back."

"DO NOT USE THESE PEOPLE. Horrible service. Mammogram done September 2 and no word back as of September 15th. I called and was told the radiologist hadn’t read my screening yet then was told they needed me to contact my previous mammogram lab to get results they could compare to. I completed an authorization form on September 2 granting permission to receive my previous labs. I will NEVER use this unorganized, unprofessional company again."

"The woman at the front desk, as well as Kathy who did my mammogram did their jobs,period. No pleasantries, listening, or more than bare necessity communication. However,Sabrina, the woman doing ultrasounds was excellent! Compassionate,friendly,thorough and put me at ease. When already nervous about a potentially scary outcome, a smile and soothing voice go a long way."