Comfort Inn & Suites North Dallas-Addison

"Location was good. Walked into the hotel with an odd smell. Woke up the next day to find small roach on the counter. Thought it was 1 small roach. Then, found another dead roach on the bed. Cleaning crew didn't come and clean the room. The going to bed the 3rd night had another crawling on the phone. Room was not cleaned properly. Will never return to this property again. I have seen standard response from the owners and management to similar issues before and nothing has been done and such will be making an official complaint to the department."

"Update: Woke up to the biggest roaches having a field day all over the floor and counters. It looks clean on the surface but the roaches just changed my whole perspective. What the heck! Honestly, was very pleased! There was a misunderstanding on my end and I booked the room twice. Guy at the front desk was super professional and made things simple. He didn’t get frustrated and got me checked in within minutes. They actually answer the phone when you have questions. There was some hairs in the bathroom but I honestly feel like they were from house keeping. Hallways were super quiet for a pretty booked hotel. Location is surrounded by restaurants, shopping and a few night life spots. 6/10"

"If you don't mind loud place while you try to sleep, then this is a descent place to stay. However, if you're looking for peace and relaxation, this is not it. I was kept awake until 2 am. Now, it wasn't the business itself that was bad. Could have just been the luck of the draw. But I'd recommend the Addison hotel just up the road."

"Ricky at the front desk was pleasant and very helpful in getting me a room with Double Queen Beds, as I mistakenly reserved 1 King bed. Hotel is in a convenient location with easy highway access and numerous amenities nearby. Reasonable price and clean. Good water pressure in the shower. Quite happy with my stay here."

"Here for a week for work and I must say that I was impressed with our room. Each day I came from work I had a fresh set of towels. Breakfast was fresh each time I’ve went. Commute to work with traffic was about 20 minutes. This hotel is near a lot of restaurants and stores. Very convenient. Pricing wasn’t overly expensive. Overall I am happy with my stay."