Hilton Dallas Lincoln Centre

"The Hilton Hotel Dallas - Lincoln Center presents itself as a nice establishment with a hint of elegance, particularly evident in the lobby area. However, this initial impression doesn’t extend beyond the surface. Customer service at this hotel is rather basic. Upon check-in, the interaction with representatives is minimal, and it seems that once you’re checked in, that’s the extent of their involvement. An odd experience occurred when requesting a luggage cart; instead of delivering it to the room, we were directed to the valet area to retrieve it, which felt quite peculiar. During our stay spanning a Friday to Sunday, we encountered an issue with housekeeping. Despite being away for the day, our room remained untouched. Upon inquiry, we were assured fresh towels would be provided, but upon our return, we found a plastic bag of towels hastily left on the floor—a disappointing and peculiar occurrence. One notable drawback of this hotel is its location, situated north of the city. For travelers needing to commute to downtown Dallas, the distance can be quite significant, resulting in a hefty drive. This inconvenience may deter those with plans in the heart of the city. While the Hilton Hotel Dallas - Lincoln Center may be adequate for some, it fell short of meeting my needs during my stay. Consequently, I would hesitate to recommend it to family and friends, especially those with plans in central Dallas."

"Rooms were high ,we stayed 3 days. $175 1. No free breakfast , Buffet $23 notify wants a buffet. 2. No free drinks, everything opens late, no good food choices . 3. Rooms too small for 2 bed 4. No microwave 5. No snack machines, soda machine broke 6. Pool dirty ,no heater Worse Room ever for $175"

"My work sent me out to the Galleria area for a few days last week and the Lincoln Centre Hilton was the accommodations arranged for me by my employer. Although I have passed the hotel, and always wanted to stay there, I never got the chance to. The garage was well lit and clean at arrival, and I liked the heated tunnel to the hotel in the basement rather than crossing the street into the hotel. The lobby looked fresh and check in was fast and friendly. My room was a king room on the top floor and it was nicely appointed and looked to have had a refresh within the past few years, and I especially loved the desk being placed along the windows for a view while I worked. The Nespresso was also a very nice addition over the typical bad in-room coffee. The room was spotlessly cleaned, and I couldn’t find any dirt anywhere. The bed was extremely comfortable and I slept very well. I also enjoyed the waffle I was served at breakfast and the burger I had for dinner on site. The only complaints I have were that you can hear anything the person in a next door room is saying in the adjoining rooms, and I was not fond of the way the soap is set up being in gross public bathroom dispensers. A quick trip to the front desk did resolve both problems though and because of the quick resolution they caused no problems during my stay. The only suggestion I would have otherwise would be to look into raising the shower heads, because as someone who is 6’5 it is not exactly ideal to have to duck down to wash my hair with the shower head being about 5’6 high. Overall I enjoyed my stay and will most certainly stay again next time I need to be in the area."

"I attended a banquet event and stayed the night. I was impressed with the fast service checking in and the beautiful lobby of the hotel. The banquet dinner was good. The food was delicious and served in a timely manner. The staff was truly outstanding and tried to accommodate the needs of the guests. The room was very clean and spacious. We had an amazing view, and the elevators were fast and eliminated long waiting times. Comfortable beds and the room service for breakfast were a bit pricey, but the food was great. Overall, it was a great experience."

"Beautiful hotel in N. Dallas. Nice on site restaurant. Great breakfast selection. Very friendly, courteous & helpful staff. We liked the place so much we plan to return. The rooms were very nice & modern look. I only rated them a 4 star because we had to switch rooms during my initial stay due to some issues with the bathroom plumbing, the sink kept clogging. Aside from that, everything was perfect! We had a true memorable Hilton experience."