Quest Diagnostics 10680 Jones Road, Houston, TX 77065

"The Quest office I visit is the easiest process ever! I make my appointment online, self check in on the machine when I get there. If you have an appointment they take you right on time, and the employees are wonderful. I have been there twice in the last couple months and have been in and out within 15 minutes or less!"

"Another robotic corporation that values profits over patients. The recorded answering message leaves you hanging and impossible to talk to a real person. Really bad corporate customer service. Often employees are rude and act as if you are just in the way. For years its been the same way. Hasn’t changed."

"I have had tests done at this location since 2017. These ladies at this office are wonderful! Not only are they perfect in what they do.. it's how friendly and wonderful they are when you talk with them! I have so much respect and love- I will drive out of my way and pass other Quest locations because I know these nurses are the best!"

"Kenisha was SUCH a delight. She was extremely sweet, patient & very informative in the process. Hoping everyone gets her to have a great experience and extremely quick service. Setting an appointment made it quicker and she had me out of there in less than 15 mins!! Loved her"

"Mom was there this morning. She transferred from the Quest at 1960 and Cali because they simply just poked her so many times....and the story is the same here. They offered to try her foot! I'm a registered nurse of 20+years and can feel her veins very well even without a tourniquet. Her veins were definitely not the problem."