Hyatt Place Dallas/North Arlington/Grand Prairie

"The staff was very friendly and always helpful. They have a nice little theater room for anyone to use. The rooms are very cheap and very nice. I will be looking here again when back in the area."

"We booked this hotel because it was close-ish to ATT stadium where we had tickets to the Cowboys game. Check-in was great, and they even had a 3rd party shuttle service to take us to and from the stadium for $30 per person round trip. When we got back after the game, there was not an employee at the front desk, and a few other people sitting down at the bar said that the last employee left at 11:00PM and no one else had shown up yet. We went up to our room and were getting ready for bed, I pulled back the sheets and there were stains as if they hadn’t been cleaned or changed. We packed up our stuff to check out, and headed downstairs around midnight. There was still no one working, and at this point the other guests had started serving themselves drinks from the bar because no one was there to take care of them. Overall, the hotel was gross and felt dirty from the moment we walked in, so I’m glad we left. I would NOT recommend this hotel. There are plenty of other options in the surrounding area."

"Large rooms with sectional couch, mini bar area (coffee & refrigerator only), desk area, large TV, very comfortable beds with nice linens, walk in shower and cold AC! Only issue is they may need to replace some carpet in some areas of the hotel due to stains. Overall clean room, safe parking lot and 6 mins from Six Flags. I didn't go down for breakfast but it was included. I am a Hyatt member so was able to check in early at 12pm and that's huge (THANK YOU!) They have snacks and limited food (chicken tenders, burgers and fries) you can order at the hotel front desk. Front desk employees very professional and nice. Very nice hotel and would stay again!"

"The only thing that was worth the price was the location. Rooms were not updated. There was NO microwave. The carpet was dirty throughout the hotel, and the breakfast was not worth getting up early for. If you're only interested in location, this is a great place."

"This was the most disappointing, uncomfortable and disgusting experience at a hotel that I’ve ever had. We were in town for a graduation and ended up settling on the Hyatt because we didn’t have many options. The pictures of the room looked nice online, so I thought I’d give it a shot. Worst mistake ever! Our room smelled stuffy, the walls were gross with stains and the floor was nasty. We kept our socks on. I threw several pairs away while we were there and we only stayed two nights. I could barely sleep at night because I was so uncomfortable. They have tons of blankets layering the beds, but only a thin sheet and blanket on the top. There is no room service, so don’t even ask. Apparently, they only have room service every 4 days. You have to request it in advance. If you’re only staying for a short period of time, you’re out of luck. It would’ve been nice to have known this information prior to booking. Someone pulled on our doorknob the very first night while we were sleeping and ran off. It could have been kids playing around, but it was still very alarming seeing as though we had 3 small children with us. I guess I should’ve expected nothing less when we pulled up earlier that evening and saw two men hanging out in front of the hotel drinking and smoking cigars like they were in their very own backyards. We attempted to enjoy the complimentary breakfast the next morning, but to our disappointment that was a disaster. The waffles were cold and hard. The eggs were literally crumbled and the ham was very, thin-sliced, pieces of meat that looked like sandwich meat. I wasn’t expecting anything grand, but McDonald’s has better breakfast than they do. We just ended up leaving and getting breakfast somewhere else. I was so upset because I was looking forward to enjoying our stay and spending more time in our room. We actually avoided going back to the hotel because it was so repulsive. Checkout time was noon. We checked out at 7am. Just couldn’t stand it any longer. Do yourselves a favor and don’t waste your time or money going here."