Comfort Inn & Suites Fort Worth West

"Front desk was okay they gave me a room upgrade which was initially free but when I booked for additional days I ended up paying that extra ultimately so that I didn’t have to switch rooms so that wasn’t really a “deal” for me. The breakfast was horrible. There was hair on the utensils (on 2 different days) and the food made us sick. The room was clean upon check in and the bed was comfortable. Didn’t see any critters or bugs like other reviews mentioned. House keeping was not good. We only requested service 2x out of a 7 day stay. Mainly to freshen towels, vacuum and clean out the jacuzzi. The first time we requested service we got it no problem but the second time the guy did not want to service us. They took the trash but left what they spilled on the floor, they folded up our dirty towels and put them out like they were clean and he refused to clean our jacuzzi stating they would clean it when we checked out. So therefore we couldn’t use the hot tub our last 2 days. I will say the HK manager did attempt to make it right by having some one come back but we were over it at that point. I also didn’t receive any points for a 7 day, $600+ stay."

"I don't know what it is about the hotels in Texas but.... I can put my "Do not disturb" sign out and I come out in the morning and housekeeping is right there trying to ask if I'm sure that I don't need some kind of cleaning. On a better note... Joe the breakfast guy was so delightful. Great personality. Need more like him."

"Nice clean rooms, staff is very accommodating and it's in a good location. Also a good selection for free breakfast. One of my personal favorites is the free iced lemon water, it is made perfectly and is available anytime near the front desk thanks to the gentleman named Joe who also does all the breakfast. Shout out to Joe!"

"My wife and I stayed here 4 nights. The location had me wondering if I made a mistake but it ended up being a very good location for all that we wanted and needed to do. The hotel was very clean and everything worked. Our room (suite) was spacious, the bathroom was very nice (great showered), and the bed was comfortable. I used the gym and although small it had the two machines (elliptical and bike) that I use. We didn't take advantage of the breakfast but I did take advantage of the coffee machine and grabbed yogurt for my wife. The staff was fantastic from the manager to the housekeepers. A big shout out to Avind and Tara who cleaned our room, they were fantastic and such a pleasure to be around. So I don't know if Comfort Inns monitors these reviews but I hope they get the recognition they deserve and the manager should too because I have absolutely nothing bad to say about this hotel."

"My stay was absolutely the best. Staff was amazing and very helpful. Great amenities, which include free breakfast, fitness center, pool, business center, and a laundry room. Not to mention a mini convenience store with the option to pay with your card or charge it to your room. I'm definitely staying here again. By the way, there are feral cats nearby. I hope someone rescues them."