Purofirst Disaster Services 2251 Stanley Gault Parkway, Louisville, KY 40223

"I worked with Philip and a whole crew, Joe, George, Walter, and others. My house has really had a lot of trouble in the last decade with water damage. I finally got tired of having to tear down drywall and then having to fix pinhole leaks and bad wood. I decided to have my whole house replumbed. When they did the replumbing, they all but destroyed my bathroom and utility room, and impacted the kitchen as well. I wondered if I was ever going to be able to take a shower again or how they were going to put my house back together. Well, my plumber recommended this place and I was very very happy. I had numerous question, several requests, and at times, I requested that someone re-do something because of a mistake. I never got push-back from anyone, from Philip or the contractor workers. Everyone was very polite and understanding and treated my house like it was theirs. I had a lot of expectations and I had numerous questions and took up a lot of time from the team, however, I was beyond happy. I highly recommend this place if you have had major work done and need a restoration service or had a natural disaster."

"I want to thank the entire staff with Purofirst for their help during our fire event. I want to especially point out the cleaning team. After three days our house was cleaned impeccably! Great Job to the entire team!"

"I have to say that Kyle at Purofirst did an excellent job coordinating a fairly large job. Timeline and updates were thoroughly communicated and the job was professionally done. I initially contacted someone else about this job. That won't happen again. Next time they will be my first call! It's even in the name."

"Reached out to them 3-4 days ago… they have been more interested in contacting my insurance, agent, the adjuster and everyone else instead of making it to my place and dealing with me and even seeing what they were in for. My adjuster told me to call someone immediately that was on Saturday. It’s now Thursday and they have not made it to me yet. Totally NO urgency whatsoever!!!"

"We had a water loss in our kitchen from the upstairs toilet overflowing. Art responded to our call almost immediately and was out at the house the next day. We had been planning to remodel the kitchen anyways and Purofirst brought our vision to life! We love our new kitchen. The entire team was professional, helpful and readily available for any questions or issues that we had. I would highly recommend this company and would use them again."