Ken Towerys Tire & Auto Care

"Just got home from Westport store. Got oil change, rotate and balance and check engine diagnosis. Well, the cap to my master cylinder is missing (right there by air filter housing), and my tires clearly weren’t rotated, because I scheduled this due to significantly more wear in the front tires…still like that. And they charged $99 to tell me my Mass air flow sensor is bad, and offered to replace it for almost $250. That’s a $60 part and 10 minutes of labor. Looks like I just paid $200 for an oil change. I used to like this store, but this was the last time."

"I made a same-day appointment on friday to have 1 new tire put on my car. I arrived at my appointment time, and it took just under 3 hours for my 1 tired to be changed. After i left my tire nearly fell off driving down sleepy hollow road as the technician had not tightened the bolts on the new tire. They were so loose i was able to twist them by hand. I came back sunday morning and they corrected the wheel immediately and were very apologetic but still dissatisfied that it happened to begin with. I will give credit to the front desk and phone workers for being very polite and attentive through the appointment and ordeal."

"I went there to have my car looked at for transmission issues. I dropped it off and they called me 30 minutes later saying the part I needed was under recall and nissan would be able to replace it for free. The problem is it wasn't under recall so I just payed $115 for something I already knew and told them before they looked at my car"

"Great Service! Had a hole in my sidewall and I just dropped in. Front desk guy was polite and friendly. They had me in and out in very short time. Great job all around!!"

"Had a great experience getting tires installed on my stepdads 1981 Camaro Z/28, chatted with a couple of the technicians after they noticed my cleetus McFarland shirt. They even cleaned up the wheels and tires when they were done, plus while i was waiting they attempted to get my cheap Amazon tpms sensors to sync with my F150. All of the employees i had an interaction with were all very friendly and professional."