XPO 5139 Charter Oak Drive, Paducah, KY 42001

"$700 Reason Why Not To Use Them. Purchased a new saw, the cost was over $10,000 and the dealer used XPO to ship it. The saw arrived damaged, looked like it fell over at some point. Unloaded it, and unwrapped. Both were on done while under security cameras from two angles. The electric motor was busted up and hanging off. Called XPO, they were very friendly and sounded like it would be a piece of cake. They sent over an adjuster to photograph the damage. The dealer had a new motor shipped. UPS dropped the motor off and we switched them. Months go buy, the dealer sends an email and says the motor was never paid for. We call XPO ending up going back and forth with them for awhile. Ended up that XPO would not cover the full amount of the replacement motor, a little over $2,000. They ended up paying around $1,320 and we covered the rest ($717.10). This did not include any reimbursement for our labor to switch motors."

"Always helpful drivers and so are the customer service people at the warehouse/dock. Would highly recommend to anyone need this kind of courier."

"This company delivers for Lowe's, or should I say is contracted to do deliveries for Lowe's. This company gets scheduled deliveries, refuses to deliver them and returns them to the Lowe's store and the customer gets no call saying there product is not getting delivered. So if you are looking for a company to deliver for you I would not recommend this totally incompetent company to deliver anything for you."

"Where as the folks at the XPO center here are very nice and friendly, I personally, am often disappointed with the original ETA not being accurate."