Domino's Pizza 2720 New Holt Road, Paducah, KY 42001

"This dominos is AWESOME! We always have a HUGE order. Our food has always been exactly what was ordered, hot, and the delivery drivers are very kind and professional. This is becoming very rare at establishments nowadays. My family appreciates the employees and all their hard work. Thank you!!"

"Good place for Pizza at a decent price. The Cinnamon Bread Twists make for a good desert."

"Staying at local hotel. Ordered online and tracked progress using app. App stated order was out for delivery so I tracked driver thru app. App then changed to delivered... but I never received order. Kept checking hallway to see if driver left food outside of door; nothing in hallway. So I called store. Person that answered phone somewhat rudely stated she promised order went out for delivery. She could've checked with driver but chose not to. So e hung up and I waited another 20 min... still nothing so I called store again and different person answered and put me on hold to talk with driver. Came back on and told me driver delivered to wrong room on my floor. He then offered to remake the order to which I declined due to late hour and said I wanted my money back. He said people make mistakes and that he'd TRY and refund my money... then hung up on me. I'd checked the hallway continually while waiting, no food was left by any door on my hallway. I called hotel front desk twice and hotel desk attendent said no Domino's person entered hotel. Domino's delivery is a huge part of business model. Not only did this driver go to wrong room... but had to go to wrong hotel as well. People do make mistakes, but attention to detail to go to correct address should be a core competency. How did order status change to delivered? And when a customer calls with a problem, the store employees should take resolving the issue seriously without being rude. After all, I didn't make the mistake... they did and I'm the one with money at risk. Buyer beware of this store for sure."

"I ordered a sausage and pineapple pizza, with the pineapples "cold on the side." The guy taking the order reassured me he understood. Apparently the cook did not. But usually they're pretty spot on with their estimation of time and orders."