Animal House Pets, LLC

"I stopped by today for some polishing filters for my small tank. I was confused at first with the door being locked. But then the lady inside was able to grab the items I needed. I really enjoyed this as it saved me time not having to search and locate the items I need! Prices was also great! I think this is a great way to assist customers with pulling their orders together quickly. I will have my list ready for items I am in need of for my other aquariums."

"Had a lovely talk with the owners and their son today. I wanted to buy fish from a locally owned store rather than the big chain stores. All were very nice and helpful. It's so sad they have to compete with a big chain pet store, literally next door. Please do business with Animal House, rather than going next door, where it smells horrid and all the fish tanks either have several dead/ dying fish, ich, algae, etc. Very competitive pricing and very helpful."

"It's funny. I remember writing a review here about how walking into the store felt like walking into a wall of urine odor. I also remember writing about how there were several reptiles being housed together that shouldn't have been (ball pythons, some for sale, some not). Weird how that review somehow got deleted, and your reply only asks for explanation.... Edited to add: The reply from the store said that it would be helpful if I would explain why it was a one-star review. The store was so badly maintained that the stink of animal urine was a nigh-physical wall of odor that gave me pause upon entering. Even past that barrier, there were many animals (the reptiles were what I noticed most, as a herpetologist with specialized experience in rehabilitation of animals kept in this condition) that were kept in wildly inappropriate conditions, either co-habiting animals that should be individually kept, and were showing signs of stress because of it, animals that did not have adequate housing, and animals that did not have proper access to things like water, hides, moisture, and a hiding place. Many of the non-dog/cat animals kept here were in situations that would be wildly inappropriate for anyone hoping to take care of their animal adequately. Dear owner/manager, I hope these details help."

"The best store! The customer service is 10/10 and the owners are a delight to be around. They have an incredible selection of aquatic fish, plants, and amphibians. Importantly, the owners truly care about the animals and give expert advice about their care."

"Easily the best pet store for freshwater fish in Lexington and surrounding areas. The owners are very knowledgeable on all their stock and will give you suggestions to best fit your situation. Unlike the box stores, they don't have a random teenager working that would tell you it's ok to get an Oscar for your 10 gallon tank (hyperbolic, but you get the point). On top of it all, I trust where they get their fish from and how they take care of them. Most box stores share water between rows of tanks, this leads to disease easily spreading. Animal House on the other hand, keeps each tank to themselves, so if there's sickness, it wouldn't spread to everyone else. I couldn't recommend them more, it will be the first (and only) place in Lexington I buy anything freshwater going forward."