World Market

"December 24th 2023 and I was discriminated there. I am no woke whatsoever and couldn’t be more against any form of victimization, but I believe everyone should be aware. Looking for a gift at the last minute and decided to go there. I have lived in the woodlands 15+ years and that is like the last store I would go, but I was coming out of BestBuy and it was convenient. I decided to grab some wood kitchen utensils and a bottle of wine. While waiting in line to check out I noticed that all personnel was female and even thought there were only 3 people in front of me, the line did not move for 25 minutes. Apparently one of the older ladies was not properly trained and was battling with the POS and her disregard for the other clients was such that not even an apology was given. Lucky for me there was a nice lady in front of me with her 28 year old son and the chatting helped to mitigate the horrible service. After the obvious and uncomfortable situation there, another employee decided to open another register. I did not pay attention to her name but she was a big, white and overweight young woman with 0 empathy for customers. I do not know if they pulled her out of her other duties but she was in no capacity to deal with customers. When my turn came she asks, cash or card? no greeting whatsoever or any form of acknowledgement of the situation. I said card, and she looked at me and says, we will need an ID. Even though the customers in front of me paid with card as well they were never asked for one. I do not know if it was because I am Latino, or because I am fit or because I was a man. I told her my wallet is in my car but I could pay with Apple pay, as I did with the other 50 gifts I bought everywhere else where everyone knows that Apple pay might be the safest e payment option there is. I said I could go to the car and get it, and she said. “ Do whatever you need to do, we will not sell without an id.” I just left the store and said nothing, until now."

"This place is awesome! Bought me some international food that I didn't even know they had. Also, bought a small Dutch oven to make chicken tagine and I love it. This place has so much cool stuff."

"**BUYER BEWARE** Terrible return policy. Terri is rude and lacks basic customer service skills - steer clear! Do not purchase product from this store. Palpable tension between management/employees as well as management/customers. Brand new/expensive products come damaged and the unwillingness to come to a fair resolution is shockingly moronic. Corporate needs to be aware of how their customers are being treated. Customers treated as an annoyance and opposed to, you know, the people who keep the business open. Absolutely joke of a store -- they do not care about their customers!"

"Terrific store, lots of tasty food products from around the world. They also sell kitchen wear, outdoor grill accessories, household items you name it. Service needs to improve here, there was nobody offering help, but besides that, I enjoy shopping at World Market in The Woodlands, TX"