Courtyard by Marriott San Antonio Downtown/Market Square 600 South Santa Rosa Avenue, San Antonio, TX 78204

"OVERALL COMMENT: if you’re a business traveler looking for a nice place to stay, this place is nice. Nice rooms, nice lobby, a sunny courtyard and plenty of parking. Close to Downtown/Riverwalk. Just don’t come with an EV. As one who has worked in consumer focused companies my entire career, the most important thing to focus on is delivering on consumer expectations and, if you’re really good, over delivering on those expectations. I placed my reservation for a King room six weeks prior to my stay. When I checked in they gave me a double room. I went back to the front desk and noted my preference. They placed me in a differently-abled room. I did not ask for, nor expected to or assumed that I’d be given a differently-abled room. If first impressions are truly lasting, well, this room didn’t make a great first impression. It wasn’t just the low set accommodations. The room looked like it hadn’t been renovated in over a decade. The tub looked like it had been painted over and was peeling near the wall. They eventually moved me to a new room, a minor inconvenience and my second move, but an inconvenience nonetheless the less. If a customer orders a specific set of accommodations six weeks in advance, I see no reason why you can’t meet those accommodations. The room was available at the time the reservation, it should have been available at check in, and I shouldn’t have had to change rooms twice. I also think any differently-abled individual would be insulted by the accommodations in the differently-abled rooms if they saw what the base accommodations look like. The base rooms are pleasant enough for the average business or someone who wants basic accommodations. They’re actually nice and are a significant upgrade versus the differently-abled rooms. Finally, if you’re traveling in and get a rental car, don’t get an EV. They don’t have charging stations. There is one about a five minute walk from the hotel at DTC Garage, 501 W César E Chávez Blvd, San Antonio, TX 78207. (Note, I didn’t reserve an EV six weeks ago either, so this entire experience has been frustrating. See my Avis San Antonio Airport review on that debacle). All that being said, if you’re a business traveler looking for a nice place to stay, this place is nice. Nice rooms, nice lobby, a sunny courtyard and plenty of parking. Just don’t come with an EV."

"I highly recommend this hotel, they go beyond what most hotels consider good service. It also sits conveniently close to restaurants, store and more. It has been a great place to get away from the frozen north of Iowa."

"The staff was so friendly and helpful. The room was clean and spacious. Although the location was close enought to walk to the Riverwalk, there I a lot of construction and a scattering of homeless in the area. Despite this, we felt safe. Dissapointed that there was no hot tub and that the bar/restaurant was closed but it is winter and they didn't have many guests."

"Great hotel! The room was clean, and the bed was very comfortable. All the staff I talked to was friendly and professional. The check-in and check-out went smoothly Parking costs $15 per day. Now my only issue was the wifi it was horrible. I wouldn't recommend this place if you have online meetings scheduled from your hotel room. But the hotel is great for a nice stay near the Antonio city center."