Katy Furniture - Richmond 7957 West Grand Parkway South, Richmond, TX 77406

"I really enjoyed shopping with Saif. He was very knowledgeable, supportive, and helpful. His customer service skills are outstanding. Also my final check out with Saif and Mari was very thorough and smooth. Mari went over my invoice and contract thoroughly. This was my first time at Katy Furniture. I will be returning in the future. Thanks so much!!"

"If you don’t like being followed around the furniture store and hounded, then this is the place to go. Saif was a good sales person. He allowed me to walk around and look at the furniture without any pressure. I appreciate his attention. I bought a living room set, entertainment center daybed, and a rug. Thanks Saif for the help. If you want a great deal, and save money go to Katy Furniture and ask for Saif."

"I bought furniture here and the customer service was good. We had a change in mind after 4 days and the office charged us 25% cancellation fees plus delivery fee even though our order was not delivered. I consider this as a fraudulent practice and we surely will never buy any furniture from this store again. I personally think this business is not interested in retaining customers. These fraudulent charges cost us $700. This is a terrible business and I will advise anyone to be careful in signing the purchase contract. I plan to take this up with their leadership because luckily I hadn’t signed the purchase agreement in the first place either all the “fine prints”"

"I went to the katy furniture location on 99 and as soon as I walked in I was greeted by Beth. She was great from that point until I left with my furniture ordered. Her customer service skills are unmatched in todays time. The showroom is huge! 3 floors but dont worry they have elevators. It was hard to narrow my selection as they had lots of great choices. I’m sure I will be back and I would recommend:)"