Courtyard by Marriott San Antonio Medical Center

"The room was just not comfortable at all, very uncomfortable bed, ridiculously loud air conditioner, thin walls, noisy, didn’t get a good nights sleep the three nights I was there. Shower took forever for the water to get hot, and it only got warm not really hot like I like it sometimes, and the handle was not regulating it properly. Terrible pressure. The staff was very nice but… The coffee maker didn’t work in the room and had to ask several times to get one before I finally got it, had to go down to the desk to actually get them to get one to me. The shower wasn’t working properly and I asked to please have maintenance fix it while I was at work and came back and nobody had been in. They did come while I went out to dinner. The maintenance guy was really nice and apologetic so he may not have gotten the message during the day, and he did bring me the coffee maker, so I think it was more of a communication issue. I am platinum plus status with Marriott, I asked if I got any water and they gave me this ridiculously small 4 ounce bottle of water, lol… The bistro lady was really nice… I don’t know about the quality of food because I didn’t have any. I personally have an issue with hotel brands that don’t have free coffee in the lobby. I want to charge for coffee. Not just because I have to pay for it, but I want to be able to get my coffee quickly on my way to work and not have to order it, etc.."

"Super clean and nice property and rooms. I loved how there were several staff members available in the lobby to help guests. Staff was professional, warm and friendly. My room was super cozy and the bed very comfy! I loved staying here. Excellent location near the Medical Center and IH-10."

"I really liked this place but there were some things that needed improvement. There was a single vial eye dropper on the floor in the room and it was there for three days so clearly the room wasn't vacuumed. Also there was a used towel on the back of bathroom door for my entire stay. The bistro breakfast sandwich with egg, bacon, cheese, arugula and avocado made up for everything. But the last day i was there, they tried to charge me for it rather than it being comped with the room. A little inconsistent. But it was very close to Methodist hospital where my brother was in ICU so that's what mattered."

"It was the worst Marriott experience in terms of the cleanness of the room. The toilet in my room was gross!!! Literally no one cleaned inside of it, it was that gross that I didn’t want to even take any pictures for review! Gave them the feedback right away and the nice lady at the help desk wanted to send someone up to clean but I had to work for a meeting and didn’t accept, and I was there only one night. The bed was sooo outdated. Everything was old. The carpet and everything need a clean up and need to be renovated. The iron in my room was also broken."

"Always welcomed with a warm smile, we get provided with a great room. If ever I need anything extra, they are ready to help. Breakfast or Dinner with Mama Gracie will Always be exceptional. Room service by Sheyla and the mother & daughter team is ever the Best! Make it a point and stay there..ask for Robert at the front desk he is the Best!"