Embassy Suites by Hilton San Antonio Riverwalk Downtown
125 East Houston Street, San Antonio, Texas, United States
About the Embassy Suites by Hilton San Antonio Riverwalk Downtown
Embassy Suites by Hilton San Antonio Riverwalk Downtown is a luxurious lodging option located at 125 East Houston Street in the heart of San Antonio, Texas. This upscale hotel offers spacious suites with separate living areas, plush bedding, and modern amenities. Guests can enjoy a complimentary cooked-to-order breakfast, evening reception with drinks and snacks, and access to the fitness center and indoor pool. The hotel's prime location on the famous Riverwalk allows guests to easily explore the city's top attractions, restaurants, and shopping destinations. Whether visiting for business or leisure, Embassy Suites by Hilton San Antonio Riverwalk Downtown provides a comfortable and convenient stay for all travelers.
Photos of Embassy Suites by Hilton San Antonio Riverwalk Downtown
125 E Houston St, San Antonio, TX 78205, United States
Reviews of Embassy Suites by Hilton San Antonio Riverwalk Downtown
"The room we checked into has the worst smell I’ve had to deal with at any hotel. Imagine dirty mop water that soaked into carpet and was never cleaned. I strictly stay at Hiltons and this is the worst experience I’ve had. The staffs resolution was to spray deodorizing spray, so it’s obvious management knows this is an issue. Stay somewhere else. Plenty of other clean hotels along the River Walk. I also urge everyone to read the auto generated responses this business uses. Shameful that they even carry the Hilton brands name."
"Rooms and hotel were nice, but cleanliness was an issue. Disgusting hair balls (yes, plural) in the shower, dirty glasses from the bar (6 of them in different evenings!), dirty plates at the buffet...it made me worry about what I couldn't see in my room. I told the front desk about the hair and showed photos and was asked if I'd like the room cleaned! (I would have liked it clean when I arrived!). Also, $50/NIGHT valet... in case you weren't ready for it."
"Beautiful location and gorgeous view of San Antonio. The breakfast food was delicious and they had a large variety. The restaurant in the hotel was delicious, and the staff extremely helpful. They even made my daughter cotton candy for a surprise dessert since we stayed during her birthday! The only downside to the hotel is that the pool located outside and it only has valet parking. Downtown parking across the street is very close, but also expensive at $30 a day."
"While the location is great this hotel leaves A LOT to be desired! Here are things we experienced: Thermostat was broken hot all night & it was so gross I had to wash my hands. Besides adjusting the temp never did anything. Rundown property Needs refurbishing if you’re charging the rates you are clean it up ($1000 for 2 nights plus $45 for parking per night) Water pressure is near to nothing, like trickles. Everything needs to be cleaned. Like scrubbed down. Actual feces, (yes, poop) on the floor at the elevators entrance in the lobby area. A roach was crawling on it & from the looks of things it was removed but the floor was not mopped because you could still see the stain. Restaurant attatched is grossly overpriced for a family hotel. Breakfast was fine & the location was good but not worth it for the rest of the experience. I’d pick another hotel."
"The front desk was courteous and friendly. However we asked the sofa bed to be made in the afternoon and it wasn’t done because ‘room service was at lunch’. Found a live bug in the bathroom and one of the sheets had a dried stain. Breakfast and happy hour were good and efficient although a lot of people. The hotel is by the Riverwalk but on the quieter side. I find the room spacious but I would not stay there again due to the cleanliness."
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