Hawthorn Suites by Wyndham McAllen

"Very well located, the hotel has a very nice atmosphere, well decorated but the beds are very soft and the breakfast is not my favorite."

"Let me first off say yes this is a nice hotel but it has its issues. The internet is nonexistent, I wouldn’t even suggest connecting to it. The staff seem to be more liberal and unprofessional than I would expect from a business representing themselves. Everything in the rooms feels cheap/chintzy and out of touch with normal use. There is also almost no outlets in the rooms. The breakfast isn’t worth eating. I really have nothing good to say, as I feel they are a shell of what a hotel should be. The nicest thing they have is the grilling area."

"To explain my rating. Upon entering it is the freshest cleanest smelling hotel been at in a while. However when getting to our room it is quaint and nice set up,BUT the housekeeping definitely needs to spend as much time cleaning the rooms as the rest of the hotel. It was a dirty room. Not sure if housekeeping ever entered to clean after the guests left before us. We did have cleans towels and such. But drippy sticky on the dishwasher, stain socks under the living room desk. Probably still there as I am not touching that. Along with brownish red splatter in different areas. Not sure what that is either. To be such a nice establishment upon entering, they may want to reorientate the house keeping staff."

"I planned a family trip starting on March 11-18, 2023. However, my plans changed and now I will be going out of the country on different days in March. The booking agency I booked through called the hotel today, 1/16/23, to see if I could cancel and they refused indicating my reservation was not refundable. I understand sticking to policy but with a 2 months notice providing a bit of flexibility would have been nice. Still wanting to charge me the full $1600 for not staying at your hotel seems a bit unreasonable. I guess business is business but this will be the first and last time I stay at your hotel."

"This hotel is central to the highway and where i needed to go. There are 3+ restaurants within walking distance, plenty of parking. I wish it wasn't windy otherwise I would've used the pool which is a good size. There is even mini-golf on the side of the building. When I went, there were alot of National Guard folks staying in the hotel. My room was suite with a king bed. I loved the blackout curtains. I loved the wooden flooring and tile flooring in the bathroom (i feel like carpet at hotels look and feel kind of dirty). There was a mini kitchen with full size fridge, an area for me to eat and work. Really enjoyed my room and got good night's rest. I needed a receipt for check =out and forgot but i called they answered right away and got me what i needed asap. I really appreciated that! Pros: speedy check in, great staff, free breakfast and dinner, free beer. Great gym with enough equipment to get a good workout in. Full bar, gorgeous lobby. Housekeeping doesn't come in, unless you ask. Good, because it's more sustainable. Cons: you could hear all conversations in the hallway but luckily it was quiet at 10PM, dinner wasn't that healthy"