Kroger Pharmacy 3616 Buechel Bypass, Louisville, KY 40218

"I never leave reviews, I'm only doing so to advise others to avoid this pharmacy. If you need meds to survive, this is not the place for you. They never have anything ready on time. I recently went about a week over the due date. Luckily, I won't die if I don't take my medicine. Close this place down because it does not function correctly."

"Pharmacy tech that worked the drive thru very rude ."

"I hate it because my prescriptions are due on a certain day and they're never ready to be picked up that day until almost closing so pretty much I do without my prescriptions on the day I'm supposed to receive them because I don't get them until when it's too late in the evening to be taking them.....and it's b******* because when the doctor calls in three or four days ahead of your due date and they're still not ready to be picked up until almost closing of that due date... That's extremely poor service."

"It took 10 minutes for them to answer which is a little bit of a wait, but understandable with the Covid vaccinations going on. Pharmacist I spoke with was very nice and polite and helpful, gave me all the information I needed to be informed, and even additional info that I was unaware of before coming in."

"I have had decent luck until recently with this pharmacy. The last several times we have had questions, we have had terrible service. For instance, I am calling now and the phone has actually been ringing for 7 minutes. Our phone numbers do not match up to do online refills, although we have asked staff repeatedly to update them. Unfortunately, we will be switching to another pharmacy."