Kroger Pharmacy

"Go to Goss Ave. or go to McMahan Plaza if you are looking for a certain item. You won't find it at the Highlands store. It's constantly unstocked, bathroom DISGUSTING, stinks to high heaven, long lines, no cashiers, etc. The only reason I ever go here is because I use the pharmacy. The pharmacy staff are pretty friendly, other than that this store is dirty, produce half nasty, just yuck. Do yourself a favor and drive a free more minutes to the McMahan Plaza store. Much cleaner, better stocked, good produce."

"Anytime I call it's at least 5 minutes before anyone answers. (I'm writing this as I'm waiting for someone to pick up. I'm at 8 minutes now) 9/10 times they just pick up the phone so it stops ringing only to put me on hold again. Whenever I do get through it seems like they are mad at me for having the nerve to call. I dont know what is so hard about this job... read, count, repeat. Update 9/16/21 This location has been doing a lot better than they have in the past. Their service is a lot closer to what i would expect from a kroger pharmacy now."

"Most the time there will be a long line. Never will there be more than one register open. Every facial expression and verbal interaction will convey how much they do not want you there."

"Extremely rude. If someone can’t speak with kindness they shouldn’t be in customer service. I only said 4 words, I have a prescription and gave them my birthdate and this is how I was treated. It wasn’t ready which is fine but she talked to me like I was garbage and was extremely rude about it. Makes me want to never come back."

"I have honestly never been treated more rudely or unprofessionally that at this pharmacy today. My experience was so poor that I am seriously going to reconsider ever stepping foot in Kroger ever again. Please stay away from this pharmacy and if Kroger supports this type of treatment of its customers, then stay away from all Kroger stores."