Kroger Pharmacy

"If I could rate 0 stars, I would. I called at 9:00Am to make sure they had my insulin in stock and specified exactly what I needed. They told me they had it so they would call and get my rx transferred to them. At lunch time I go to pick it up and they tell me they had just received it and it would be ready by 2:00. I got off at work at 5:00 for them to tell me they never had it in stock at all. Considering this is insulin and I need this, the staff is not very efficient AT ALL!!"

"Medication is never ready on time, you have to argue with them about the price that the medication should be through your insurance and even their Kroger savings club. If you want to use the drive thru, you better take the day off and clear your schedule because it takes so long to get through and when you do get to the window, have the time your meds still aren’t ready. They put the slowest workers at the drive thru."

"Horrible experience! I called at 8:00am to have a prescription transferred to this pharmacy. They told be it should only take a couple of hours and they would text or call me when it was ready. I hadn't heard from them by 5:00pm so I called back. I was told they hadn't even called to have it transferred yet and it would be another hour. After an hour and a half I went to the store only to have the girl tell me they couldn't find my file in the computer. Then she said it would take her 45 minutes to enter it into the computer. I waited an hour before going back to the window only to be told they hadn't gotten to it because "it wasn't a priority" (???wtaf!). After asking to speak to the pharmacist they finally brought my prescription. Worst pharmacy in Georgetown with obviously incompetent and rude employees!"

"I should have looked at the reviews in advance of dealing with this pharmacy. The most unprofessional pharmacy staff I have dealt with. I echo some of the reviews. I have been calling or attending that pharmacy in person every day for a week to get a prescription. Every day is the same story. "It will be ready tomorrow", to then state your medication is on back order. They all blame "someone else you talked to" as if they are not all looking at the same system. Google reviews will have to make a change at some point to allow for zero star reviews. If anyone deserves it, is this pharmacy."

"I will never use this pharmacy again. The staff is cold and rude. I was miserable with a very painful UTI and they texted me my medicine was ready. By the time I got there it was 5 minutes after they closed but the staff was still there waiting on a customer. They would not let me pick up my medicine. And they were nasty about it. They were lucky I didn't curse them out. Too bad, Kroger pharmacy"