GameStop 9314 Cedar Center Way, Louisville, KY 40291

"Bought a controller that didn’t work and shorted out my machine , bought a game and they never put it in the sleeve. Now I’m out on the game the controller and the machine."

"We purchased a controller with a one year warranty. When the controller malfunctioned less than 60 days after we purchased it we took it back for exchange as covered on our warranty. Then we find out GameStop changed our warranty AFTER we paid for it. I can understand changing a policy going forward but changing it retroactively is just bad business. This negative review has nothing to do with the friendly and helpful employees in this location but the unethical business practices at a corporate level. I can assure everyone that I will not be using GameStop going forward and I encourage you to avoid this company as well. Their warranties and ethics leave much to be desired."

"I had issues with the one on mall road. I came to this location and spoke to a lady named Jessica and she was super nice and very helpful. If you see this, thank you!"

"Axyl is a stellar staffer! We talked about my interests/gaming preferences which guided us to the correct purchase : ) definitely happy with this location and staffer! Location is easy to access and there are plenty of gaming options available"

"I usually love Gamestop but today, not so much. Apparently having money and being in the store doesn't make you a Customer. My boys saved enough to buy their own gaming system, then with the 3 of us standing there we were told 1 per Customer. Ummm there are 3 of us and no sign saying you have to be 18 to buy one. We got the systems but could have been spared the guilt trip. If they weren't excited and using their own money and the system we would have saved our 1,000 bucks and gone somewhere else!"