Mossrock KinderCare

"My son was going to here April 2022 - October 2022. My son had developmental issues and etc. they were always calling me to pick him up because he was always crying and head banging. Now it’s making me wonder if my child was part of this abuse as well. That’s why Now I’m going to file a report, my son acting this way because he didn’t feel safe"

"I can see they have solicited for positive reviews on account of their new position of "changed management practices" and "transparency" and I want nothing more than to help them achieve this. I'll start with this: Please do not believe me. Prove me wrong. Parents who wish to place their children at this facility (or any facility): take a few extra days and request the full Daycare Monitoring File through HHSC. The licensing site only lists what the daycare accepts (they are appealing every deficiency cited for abusing my daughter) and it is not in their best interest to allow the public to know what they've been doing to these babies. They have clearly convinced other parents of their innocence, but a little critical thinking never hurt anyone... Public records from CCR (HHSC) show they are going through yet another abuse investigation right now that isn't related to my daughter's abuse. Don't believe me. Request the records; anyone can. And if you are the parent of the most recently abused baby, PLEASE find me via my public profile on FB. I have information you will want. Just because Denise and Abbey were fired (months too late and after I personally showed up and begged Sophia and Brittany to remove them) doesn't mean anything has changed; the women who managed them and protected them are still there. This place needs a total overhaul. We are seeking justice for the children Sophia, Gina and Brittany couldn't be bothered to protect and those that are abused and neglected daily by their negligence and their staff despite obvious signs and numerous complaints. If you truly believe any of these women were in the dark, reach out to me. I've got LOTS of evidence proving otherwise."

"My child has been at this center for a year now. We chose this facility after reviewing Texas Rising Star, location and the positive experience with the staff. There is low turnover and we personally like that the facility was part of a chain with organized plans for care, food, learning plans, and an app where we get constant updates and communications. We have always felt our daughter was loved and watched out for. We always got an incident report if something happened, which was rare, and the teacher would share concern for how to prevent it from happening again. She gets healthy foods and treats on Fridays! They have fun events and activities each week. Regarding the indecent that others mention on a teacher being called abusive, my daughter was in the room on a single day where the situation was going on. The chain management came to the facility that week and talked to each parent individually. Swift action was taken once the teachers actions were unveiled and I felt my concerns were taken very seriously. She was let go. The management was deeply hurt by the situation and I respected them more for how they handled an individual like that. They have since tightened their interviews and taken measures to prevent recurrence (for one example, all top doors are open between classrooms to promote teacher interaction). We have never had any issues with any other person at that staff and the managers are very approachable. All others have been sweet, funny, lovable and professional. My daughter is very loved here. Thanks for all the hard work of the managers and teachers. I'd truly go no where else to entrust my child's well being every day."

"I am a first time mom and had no idea how to pick a daycare at all. Got some recommendations and when I walked through the doors and met the teachers everything just felt correct and perfect for my family. My daughter has been coming here since she has been 4 months and all her teachers since then have been so wonderful and now she is 18 months and the toddler teacher she has now is amazing as well. They definitely treat you like family here and I am so grateful to be able to bring my daughter here and not have to worry about anything."

"This place is great. They have a school like setting with half doors between the classrooms. The teachers are always engaged with the children. They provide a "splash pad day" once a week during the summer too. I get daily updates, pictures, and videos throughout the day. They learn ABC'S, 123'S, social skills, and all sorts of stuff during circle time. If need be, they allow therapist to come for sessions as well . Thank you Kindercare"