Pinnacle Kids' Academy 410 Carson Hill Drive, San Antonio, TX 78251

"I had the WORST experience with this day care. They do not care for the children. Don’t try and work with kids that have special needs instead want to with draw from the school instead of dealing with the children I DONT recommend for any children that are more active then other children. My kids are always scratched up and bitten. Always sick. Every time I dropped off the kids the other kids were full of boogers."

"I definitely would not recommend this daycare. They are extremely unorganized, they constantly move kids around and have zero structure. They do not drug test their employees. Which as a parent is very concerning."

"In the long run I will probably appreciate the school more. The teacher and facilities are great and my child enjoys his class, but my 1-star rating now is for administration: As a brand new client, after our first week my son picked up a bit of an eye infection. I kept him home for a couple of days until the doctor said it was safe to return. In the meantime, in my absence there was a fee payment reminder taped at the check in station (which I wasn’t around to see if course) and when I finally returned and paid on Friday, late fees accrued and there I was told there was absolutely no means to waive the late fees (“it’s just the system”) despite the fact that I was a new customer not yet in the routine of paying (in person on a weekly basis, and despite the fact that I was not around to get the reminder since my child had picked up an illness at the school)."

"Zero stars if we’re possible, my child was discriminated against due to being Autistic. CCS agreed with me and encouraged me to contact State Licensing which i’m working with now."

"I interviewed multiple childcare facilities in the area when it was time to enroll my sons in daycare. The staff at Pinnacle Kids Academy were by far the most friendly, passionate, and loving with my boys. They offer a curriculum for the children, encourage a lot of physical activity, and organize family events throughout the year. The school is ALWAYS immaculately clean and bright. I wouldn’t trust anyone else with my babies."