Lil' Peas & Sprouts Learning Center 5990 Village Park, San Antonio, TX 78250

"Nicole M you are right! I used to work here about 2 years ago!!! They are horrible ! I quit on the spot because while I was working my daughter was infant room and the way they treated my daughter and the 2-3 yr old were horrible!!! The director pretty much told me that I need to get over it and not worry about my kid! What! And to top it off! They never gave me my cpr certificate! I was licensed there and I paid for it she never gave it to me! This place disgust me everytime I drive bye! And don't bother replying to this review idc what you have to say!"

"My son attended Lil' Peas & Sprouts prior to the pandemic shut down (age 9 weeks-2.5 years), both their closed location on Braun and this location. He was always generally happy attending, especially in his earlier months/year. There were a few times during toddlerhood that separation/drop-off became a little harder, esp with new teachers, but he generally liked most of his caregivers. Keeping in mind that daycare generally always 'feels' overpriced, we felt this daycare was reasonably priced for what they offered. I was never under the impression that their caregivers were highly-trained professionals, but I did feel they mostly chose the profession because it was something they enjoyed, and they had experience in child care. I knew a few caregivers who were new moms themselves with kids enrolled there. One thing I enjoyed were the arts and crafts projects the kids would do, especially since they mostly revolved around hand and foot prints. These have become real keepsakes, especially as parents with heavy workloads who aren't able to do those things during our free time. Mrs. Ruby was always very communicative to me when I had questions, considering I was able to communicate with her via text, and seemed to take any concerns I had very seriously. There was an incident with a fairly new caregiver that left an ugly cut below my son's collarbone. I was told that the cause of this was due to the caregiver's fingernail length in combination with her overwhelmed frustration with the kids. Mrs. Ruby immediately let go of the staff member responsible, but I'll note that I was not immediately notified (I was not made aware until i arrived and saw it with my own eyes). There were also times when I let Mrs. Ruby know about upcoming special occasions or birthdays where she worked with my son's teacher to make specialized artwork/cards, which I really appreciated. And although I'll agree with other reviewers here that there wasn't always someone at the front desk after 4/5pm, the majority of those times, there was at least someone in the back office. Overall, I was happy with my experience here, especially when my son was under 1.5 years old. You take the good with the bad anywhere you attend and hope for the best, especially when money is tight, but living on a one-parent income isn't an option."

"I had a terrible experience here. My child was constantly sick for two months missing a whole week at a time each month and as bad as Dad and I picked up the sickness and had to miss work on more than one occasion. For a while pink eye was going around! This place is not clean I would see kids with boogies all the time! They go through diapers and wipes like its cheap! Not even at home did my child used the amount the claimed was needed and would still got rashes. Even though they claim to be the "best prices" beware they are closed A LOT!!!! Ridiculous holidays and " staff development days. I had to constantly make accommodations for days they were closed. The owner Ruby claimed to be hands on and responsive but yet would not answer text messages and always be away from the center. The lack of communication is by far frustrating. I had a conference with Ruby and she stepped away to talk to another parent with out even acknowledging me. Ruby is FAKE! She sold me on something far far far from reality. Sadly disappointed! To top it off when picking up my child after 5 there was never anyone at the front desk!!! Do not enroll your babies and kids here! Biggest regret and waste of money! Lack of professionalism and cleanliness. Read the reviews! Clearly from the response its evident the professionalism and sarcasm in the tone. And no, every time I picked up my child there was no one in the front! It took over 2 months to get a code to enter the building, and my child's " base line testing" was never given to me either! I have no reason to spread lies about your place. Thats why reviews are your own personal experience. Again this was my experience! Instead of rectifying the situation your response is to downplay what happened. Maybe just maybe use these reviews on how to make your "happy place" a cleaner and safer one! Then maybe people wouldn't leave with a sour taste in their mouths! Happy holidays!"

"My daughter has been going here for over 2 years. She has made tremendous strides in speech, counting and more importantly interacting with other children her age. Mrs. Ruby and staff are continuously hosting events like a petting zoo and gymnastics bus. My daughter comes home with numerous arts and crafts weekly. On evenings when I pick her up I always see staff mopping and disinfecting toys. What can you do? Kids will get sick either way but in the 2 years my daughter has gone here she has not been sickly. Communication is always put on the front of the door and I will always get reminder texts from the owner, Mrs. Ruby. If I had any concern I voiced it to her and she acted immediately. I understand having your own business you cannot please everyone but I am one satisfied mommy and truly appreciate all the teachers and staff at Lil Peas and Sprouts for caring for my daughter and instilling structure and fun throughout her day. Keep up the great work ladies!"