Sleep Shop

"Excellent knowledge, pricing, and all-around customer service throughout the entire process. Highly recommend."

"Sleep Shop made buying a new mattress easy! Rachelle was so helpful and worked with us to get a good deal. Same-day delivery and haul away of our old mattress and box springs improved an already great experience."

"One of the remote buttons on the newest lift chair no longer worked, so, thank goodness the warranty is still in effect. The personable, polite and determined team trouble shot the issues and all is well! Thank you, Fabian and Joey for your caring and pleasant manner with my mom and me!"

"I apologize for my late review. Best prices in Lubbock. I purchased a king mattress over 10 months ago. The staff helped me find the correct firmness. The delivery and set up was scheduled perfectly. I will be purchasing a matress for my granddaughter soon."

"I agree that the employees are friendly and try to be helpful, but I won't be shopping here again. 3 1/2 years ago we bought a Sealy mattress here, and after just two years it had developed a considerable hill in the middle of the mattress causing the feeling of rolling downhill on both sides of the bed. Sleep Shop came out to measure the unevenness and agreed to activate the warranty. They even allowed us to choose the replacement mattress. But after only a year and a half, the new one (also a Sealy) developed a similar problem. This time, after measuring it again, they didn't call us to give the verdict. After 3 days, I called them and was told that they wouldn't honor the warranty this time. They said Sealy wouldn't honor the warranty because the mattress wasn't broken down enough. After only 18 months, no mattress should look like this. At the very least, this store should inform customers that this is a common problem with the Sealy brand (check consumer affairs websites to see for yourself), and that if you purchase this mattress, you may well be on your own. Very disappointed."