DoubleTree Suites by Hilton Hotel Lexington
2601 Richmond Road, Lexington, Kentucky 40509
About the Business
DoubleTree Suites by Hilton Hotel Lexington is a luxurious lodging option located at 2601 Richmond Road in the heart of Lexington, Kentucky. This upscale hotel offers spacious suites with modern amenities, including flat-screen TVs, mini-fridges, and free Wi-Fi. Guests can enjoy on-site dining at the hotel's restaurant, as well as a fitness center, indoor pool, and hot tub. With its convenient location and top-notch service, DoubleTree Suites by Hilton Hotel Lexington is the perfect choice for both business and leisure travelers visiting the Lexington area.
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Reviews
"This was a one night stay. Parking was easy. Rooms and areas were clean. Service was great. In fact rooms were really cozy. The only reason it is 4 stars is because you need to let the water run closer to 15 minutes before you can get the hot water. Seems like that is something that needs to get fixed and waste of water as well."
"The building is under construction, which we were not told about and it's not on the website. Construction is loud, had I known I wouldn't have booked here for our relaxing getaway. The AC is directly by the bed and is so loud when it kicks on that it startles you/wakes you. The room is clean, but the bathroom needs some repairs. A tile next to the tub fell over, the ring around the shower head had to be put back on the wall, and the caulk is cracking. I just went to take a shower and the water is turned off without warning. There is a mini fridge in the room, but no microwave to reheat anything. My biggest issue is that the food offered on site is in no way allergy friendly. I cannot have dairy as well as having other food restrictions due to illness and there is literally nothing I can eat on their menu. I called and the only thing they suggested for dairy free was a Cesar salad with no cheese. Also, all of the food is overpriced. That being said, most of the staff is friendly and helpful, especially the woman at the desk during the day. We have one more night here and it's non-refundable so we are staying, but very disappointed that our first couple getaway, without our kids, in 5 years is so disrupted."
"Hotel is undergoing renovation. The "French Quarter style" atrium does not look like the photograph advertized on their website, no piano, no green plants, no Gazebo over the bar area, etc. Barren. It was Christmas time and there were no cozy decorations adorning the place, save two small Christmas trees. The room we were in is called the "Hospitality Suite" and had a comfortable bed and good pillows. The double doors entry were not secure and the bottom of the doors moved so much that we didn't feel safe so we locked the inner doors of the bedroom when we retired for the night. The shower hot water never got very hot and then ran out quickly. Air cooling/heating unit didnt work properly. We both couldn't sleep, awoke at 3:30 am and searched online for a different hotel for the remainder of our trip."
"Very clean room and nice amenities. Currently remodeling 2nd and 3rd floors, but the building is still quiet at night. Restaurant offers standard breakfast fare with limited seating, but due to the remodel, there is very low occupancy, so the wait is practically none at all."
"This is my favorite place to stay when we come to Lexington. The rooms are nice,huge bathtub, comfortable bed,and staff is super nice. The lobby is nice and welcoming with a bar,and a beautiful fountain,plus when checking in your offered cookies. It's perfect for couples looking for a little getaway."
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