Pediatric Psychological Associates, PLLC

"We had a great experience with Helping Kids Reach Higher. The staff was very friendly and the doctor helped us navigate the next steps for getting the support my child needed. The office space is super cute and My child was always excited to go see the ocean themed office."

"After waiting 2 and 1/2 months for my girlfriend's daughter to be seen, my girlfriend called to see what was the holdup, only to be told that they would not see my girlfriend's daughter because of a custody situation. She had told them up front that she just wanted therapy for her daughter because of the divorce, and was told today they wouldn't see h.er daughter because none of the staff wanted to go to court to testify if summoned. This is a horrible attitude, as a divorce situation is when a child needs to talk to someone. It also shows that they do not care about the children at all, and do not want to be inconvenienced. I highly recommend to take your children elsewhere. They do not care. Spread the word. And also,why keep someone on the string for 2 and a half months. Horribly unprofessional."

"After waiting over 2 months for them to have availability, I reached back out to them. Gwen said they refused to see my daughter who is in need of therapy because our family is in a divorce/ custody dispute. Apparently their doctors can’t be inconvenienced to go to court if needed. It really shows there is no concern over the well being of a child. This is a time when she needs support and therapy the most!"

"Not sure the staff knows what they are doing. Do not seem concerned with getting the child to open up and use leading questions to teach conformity. Concerns by parents are completely ignored. Witnessed one of the female therapists clearly being rude to a dad in a split household situation. It was unprofessional. Find somewhere better if you want the best for your child. Even the few good therapist here have bailed and gone somewhere else. Now we are too."

"I wish I could give a 2.5, b/c once you get in they seem to know what they're doing. From a customer service perspective, it's rough. We needed to get an appointment in prior to my changing jobs which was great, they got it done, but then submitted the claim for after I left my job and we're dealing with a big charge. When we called and emailed for our child's test results, we had to follow up several times without a response. The offer manager is great, works hard, but the docs really are either overworked or focused on other things, as we couldn't get them to respond to us. Pretty disappointed b/c from the care perspective we think they know their stuff (though they rushed through testing), but when it comes to taking it over the finish line, we didn't get there."