Ashley Store 1750 Bryant Road, Lexington, KY 40509

"I first talked to Ryan Stocker on the phone about bedroom furniture- I knew what I wanted and he took the time to look around the floor to see what they had that fit my parameters. He gave me the names of the collections and I was then able to look online. When I went to the store two days later (I knew he’d be working) he showed me another set that was closer to the style I wanted and he worked it out so I got a great price, too! I appreciated Ryan’s easy but service-oriented attitude which is the reason i specifically wanted him to assist me. Thank you so much!"

"We went to the store after looking online to get an idea of what we wanted, to see it in person and order it. We were greeted by Nick and worked with him through the purchasing process. He gave us great insight based on our family and what we were looking for, was very patient, and pleasant to work with. This was our first time shopping at Ashley and my husband and I were very happy with the experience. We definitely plan to return in the future!"

"Brand new $850 recliner. Leg rest slowly falls down while using. Called store, they wouldn't speak with me about it and gave me another number to call which wasn't taking calls that day. Also mentioned that I'd have to service my brand new recliner myself."

"We had a great experience purchasing from Ashley Furniture in Lexington. We always make our furniture purchases here and we are always happy. We had a lot of items that we needed to furnish our new home and they handled our large order with ease. Our salesperson was very friendly and helpful. When we placed our order, we weren’t quite sure when our house would be finished and ready for furniture. Once the furniture was all ready for delivery, they held it all until we were ready (which was a good amount of time). The two men that delivered our furniture were very kind and patient. Our address routes people to the incorrect place and they were so patient in trying to find the correct location. They did make two marks on our wall when bringing in our couch; HOWEVER, they were upfront and honest about it. They called for me to come look at it instead of hiding it. Accidents happen and the honesty is what mattered most to us. We also bought a sectional for our basement. The delivery men told me they didn’t think we could make it down the stairs with it (and it was muddy from days of rain to walk or drive around to the basement door with it). I asked them if they could try. They did and although it didn’t work, they still were very patient and kind. I highly recommend purchasing from Ashley."

"My husband and I are not “first-timers” at a furniture store. We were somewhat expecting a high-pressure salesperson to make the experience unpleasant. We were pleasantly surprised to meet Chris and Rob who helped us without pressure, providing helpful information and insight into the options available. They did a great job!!"