Pet Supermarket

"I visited the Pet Supermarket today and was slightly disappointed by the lack of customer service. Despite there being three employees and not more than 4 customers in the store, it took 10 minutes for someone to offer assistance. I even had to initiate a conversation with an employee i was standing 3 feet away from in order to get help the first time. Keep in mind, they greeted the customers who came after me. I have managed a number of operations from bakeries to homeless shelters, so I just notice these things. On the positive side, the store had a fantastic selection of high quality pet food, and as a pet owner, that's what really matters to me. While I don't mind if people greet me or not, I believe that good customer service is important. Therefore, I'm deducting one star for the lack of greeting and customer service. Nonetheless, the exceptional selection of food is what keeps me coming back."

"Persons named Avery and Allana were not very helpful or professional they seem to take it personal instead of just simply being courteous about the feeder insects and they don’t seem to like dealing with them sorry for the miscommunication over pricing as well"

"Came to buy live plants for my tanks. The lady that helped us was great! Only reason for the 4 stars is because tanks could be better. Some dead fish and others looked a little rough as well. Otherwise great store."

"Good inventory, but the prices are outrageous! The pet bathing stations were a good solution-and they were reasonable though. Alyssa the guest representative/cashier was a huge help. She went out of her way to provide information. The only reason I might shop here is Alyssa (Elyssa) who is very customer service oriented."

"It was my first time here to shop. I discovered the brand Sherpa Deluxe Pet Carrier and came away with one small pet carrier for about $70. The price is a little steep here, for being a Chinese made product. The reason I most liked it most was the quality in Sherpa’s zipper top, which is important if you don't want a panicked cat to push its way out at the wrong timing. Four stars."