Courtyard by Marriott Amarillo West/Medical Center

"The regret I have not looking at the reviews on Google or the Internet in general. Not real happy with paying $10 a night for parking in a parking lot they own. The room is decent there's two light bulbs that do not work however, but the A/C works at least. But I now understand why the price of the room was decent because they recuperate that from parking pricing."

"There was mold in the bathroom, the hot tub was broken, and there were a lot of unsightly stains in the room. All of this would’ve been easily overlooked if it wasn’t for the service I received after my stay. I was charged for two nights, despite only staying for one. I had a receipt showing the time we checked out. When I called to ask about it, the lady I talked to was very rude and told me that I shouldn’t have left my partner to check out for us, so it’s my fault that they didn’t properly check him out. Would not recommend this hotel"

"Worst courtyard I have ever stayed in. They have the audacity to charge $10 for parking. Rooms are old bathroom is old looks like they tried to paint the bathroom and left different color paint all over the shower. I bought some snacks at the counter. The front desk lady could not give me a receipt for my job. do not stay at this hotel. It is terrible. Marriott should be embarrassed to have their name on this hotel"

"This was, by far, the worst Marriott experience I've ever had. Service was efficient, but not as friendly as any other Marriott property I've been to. They charge extra for breakfast, which I'd never seen before. They also charged for parking, even though they have their own parking lot. Many locations I've been to provide a parking "pass" to put on your car, or ask for your car information, so they can remove unwanted vehicles from their lot, but this location charged you for it. The facility is old, poorly maintained, and my dog's nose went CRAZY here with all the smells from not being clean, which was also visually apparent when walking around. That said, the room was warm, the shower worked fine, the bed was the standard medium-firm Marriott bed, and my bedsheets were clean. I wouldn't want to spend more than the 10hrs at this location than I did, but if you're passing through town and need a cheap Marriott property to stay at, take your chances here!"

"I have been a Marriott rewards member for well over 20 years going between Gold and Platinum depending on my business travel. This hotel is very tired and needs work. The door at the end of the hotel is not working. In addition, the hotel rate was $75 per night and they charged an additional $75 for a pet fee. When travelling personally we travel with our dog and have never had a pet fee anywhere near this amount. We arrived at about 7 pm and asked the front desk attendant for any recommendations for dinner. Not much help at all. We ordered pizza delivered to the hotel and went to use the microwave to warm it up and it appeared that the microwave has not been cleaned in weeks. It smelled very bad and had food splattered all over it that looked like it has been there for weeks. Also no coffee in the coffee pots in the lobby. Recommend that you not stay at this hotel as there are major issues that need managements attention."