Enterprise Car Sales

"First experience purchasing a auto from a rental car industry. I can say it was worth it. Gotva great deal on a 2019 Ford Edge! Vehicle was in excellent shape with very low mileage. Two sales positives for me! I would recommend Enterprise Auto Sales to anyone looking to get a quality vehicle at a market reasonable price."

"The salesperson, Lora was great! I want to exempt her from this statement. However, 2 days after I bought my vehicle the check engine light appeared. I was informed by the dealership to take it to Ken Towery, in which for 3 days I received the run around without resolution. I spoke to the dealership manager several times and was verbally told that my vehicle is up to date on all routine maintenance and had zero recalls upon sale. One week later, I received conflicting information from the BMW service department which stated that I needed over $3000 of routine maintenance, repairs and that the car did indeed have a recall. I emailed the local Enterprise branch as well as corporate/customer service email addresses, giving them a chance for resolution. I have received no contact beyond a local level and no solution to the issues which began only 2 days after having the vehicle in my possession. Does anyone know how to contact someone higher up the chain?"

"I usually don't leave poor reviews unless I feel others need to be warned. I purchased my vehicle several months ago. I worked with Caleb who provided excellent customer service however, prior to purchasing the vehicle I was told by Caleb and his supervisor that several items that were missing from the vehicle had already been ordered. I was told that the items would be in any day and they would let me know when they arrived. I've called three times and I've visited the store. I continue to get the same message......they will have someone get back to me. The last follow up call was over a week ago and the manger has not called back yet. It's extremely frustrating when you pay so much for a vehicle and things that should have already been in the vehicle before they listed and sold it were not. I trusted that they would follow through and provide what they promised. I will not purchase another vehicle from this location."

"Absolutely the best experience buying a car so willing to help and be understanding. The staff is amazing and I will forever be a purchasing cars from them. You guys all rock. Xavier, you’re gonna be a great salesman."

"I highly recommend!!! The sales staff extensive knowledge was so reassuring during the whole process! We had a unique situation but Samantha Anderson, a member of the sales staff, never gave up or quit trying to make sure we got the van our family desperately needed. She was patient, kind, and never complained about my many calls, emails, and questions! She made us feel that she was truly on our side and like we were her only customer (even tho I know she had many more she was helping at the same time). Shout out to Michael Robinson for his assistant. And to Blake Weeks for getting us over the finish line and making the signing a breeze! We will definitely be repeat customers!!!"