The Children's Courtyard of Mid-Cities 600 Mid Cities Boulevard, Hurst, TX 76054

"I love this place. So much so even after i moved about 30mins away i still kept him here. My son has been coming here since he was an infant. I have seen teachers come and go but never had an issues with them. I do understand that kids will be kids but i never had an issues with them telling me what happened."

"Unfortunately I had a similar situation with my toddler as the review “Mr.Pugh” did as well. I am a empathetic person to a fault, but my love for children and perspective on right and wrong is what is dictating my review. Although aggressive behavior like hitting and biting is “age appropriate” for toddlers learning there world through senses, it absolutely does not mean it should ever be allowed. Which is what I kept being told repeatedly from the school managers here, which also leads me to believe a policy they go by. Not only are they short staffed, they seem to run a policy where they allow other children to hit each other and make no effort into intervening and stopping it and re directing the child’s behavior into correcting the problem in positive ways. The teachers here simply ignore the problem while the managers and director make excuses for negative behavior that should be corrected in positive teaching and separation of such incidents. Long story short my daughter was being followed around on the first day by another toddler boy who repeatedly pulled my daughters hair, pull her hoody, and than eventually tackling her into the wall and in between legs of the teacher “Miss Lilly.” Miss Lilly simply ignored everything going on and kept cleaning counter tops. I drove immediately to the school to pick up my daughter watching on the cameras, as I spoke to the director who seemed extremely stressed about the situation. I was informed that boy beating up my daughter, his mom was a teacher there also but for a different classroom. As I’m listening to what the director was explaining to me I see that same bully go and yanks his classmate hair and I had to tell the director that he was doing it again to another child. While Miss Lilly literally was standing directly 1 inch away from them. She did did nothing and ignored again while I was mortified to witness this through the classroom window I could even hear that poor little boy wail in pain getting his hair pulled so there was no way Miss Lilly couldn’t hear it while she is in the class room and I’m just outside looking in. The kicker is when I told the director while she was mid explaining what happened with my daughters situation and I had to point behind her and said “he’s doing it again…!” And the director had to open the door and yell at that same boy to stop. Only than did Miss lily decided to barely separate them enough for that boy to stop. Was also told doesn’t matter if the classmates are boy or girl, that boy bullying my daughter and his classmates hits anyone, which also makes me believe this is an ongoing problem with that child since his mom is a teacher there too. Was also informed he was a little bit too old for my 1 year old daughters classroom age range but he wasn't quite old enough to be moved up to the 2 year old classroom. Extremely unethical practices being done at this daycare. My appreciation for the director for somewhat helping protect my daughter from being beat up, because she did come into the classroom to pick up my daughter and stop the hitting and hair pulling, but something needs to be done with the terrible school managers and miss Lilly. I am completely disgusted with how there response was to my daughters situation. They all need re training in my opinion or just re staffed completely."

"We unfortunately had to pick a daycare site unseen. They had good availability, which was nice but overall we expected more out of the facility with cleanliness, professionalism, and class structure for the price. Where there was large concern and ended up having us look elsewhere we’re instances we saw on camera where our younger child was bullied by older kids and the teachers didn’t even notice while my wife and I saw more than one instance(1 yr old). Then on pick up a week later saw scratches all over our child’s face. I asked the teacher what happened and they said they didn’t know. They were more concerned with getting the incident form signed. Made an appointment with the director, had a discussion and found out it was a sub teacher in the class, we said we’d like to know what happened, and the director said they would look into it and find out. We never heard back. We left the daycare after 2 months. I’d steer clear of at least this Children's Courtyard. There’s safer facilities out there."

"I would HIGHLY recommend this Center, I have 4 boys and all have passed through here the two oldest actually out grew them this past year, but my 2 youngest are still there since birth until now. The staff are very affectionate and wonderful caring Teachers, with every daycare you will have a few teachers you don't feel are suitable. I have not met one as of yet. When my children are excited and happy to go to Daycare rather then screaming to stay home, that is a plus in my book. They have always taken care of any concern I have with who or what is happening to my children, should I have a concern they always fix the situation immediately. I love these people like family. they make sure the kids are actively growing and thriving. My 3rd had to have ear surgery and one of the Toddler teachers went above and beyond to take extra time and help him with his speech. My youngest has GI issues and they follow his strict diet plan. I wouldn't hesitate about this staff, or the daycare. They are wonderful and really place your thoughts at ease with watching your babies to preteen children! they also have Watch me grow where you can even log in anytime of day and see your children they have an update app where you can see when your child ate, when he drank when he had a BM they send pictures videos so that you are always kept in the loop BIG PLUS for me, I am a full time working mom so I like to feel as if I was there with them***********"