Hampton Inn Laredo

"I’m not going to complain shot the elevators as everyone already has and it really during bother me (I always prefer the stairs). My issues with the hotel as the dismal appearance once you get past the lobby area (especially in the stairs which everyone must take now). Then the internet is really bad with connection and slow internet. I have been at some very nice Hamptons but this one isn’t it. Cheap place to stay but beware it is run down and .noisy (people, traffic outside and stairwell door slamming)"

"This hotel is terrible and needs new management. The elevators have been out of order for 9 months. They charge for parking even though it was mostly empty and the hotel is nowhere close to downtown. One of the front desk attendants was very unfriendly. The owner is very cheap. I had to request my Gold Member complimentary water and didn't even get a snack because they were still "on order." Every other Hampton Inn gives them to me when I check in. There was a large spider in my bathroom. The hallway was missing carpet in sections. Do not stay here."

"This hotel is a joke. They should just tear it down. The last time I came here was 6 months ago, and the elevator is STILL BROKEN. I decided to give it another chance but this time it's worse. I paid for a king-size bed and checked in on my app. Someone decided to change my room and give me 2 queen beds. At 7 pm I can't change hotels so now I'm stuck here in this garbage hole."

"Absolutely the worst Hilton hotel I have ever had the displeasure of staying at. First off, I was sent an email at 5:50am the DAY OF MY RESERVATION saying the elevator was out of commission, pretty late to get that notice. Then after a day of traveling (literally while in baggage claim) the hotel calls me and reiterated that the elevator was not working and asked if I wanted to cancel, again pretty late notice. Had that notice come two weeks or even one week in advanced, I would have been able to do something with that information. Once we arrived, the staff was fine and I even joked “kinda late notice to send an email day of the reservation” to which the woman behind the desk responded “how did that email make you feel?” I was baffled at that response and didn’t even know how to reply. The rooms were gross, clearly not cleaned and/or cared for from the previous tenant (or not cleaned well). There was hair in the corners of the bathroom, the shower was gross. The sink and shower head were both crusty. The sink and shower both also didn’t drain well. Pool was also out of commission for what seemed like no reason. Continental breakfast was lackluster at best. Except the Texas waffle, can’t really mess that up and I always look forward to that in Texas. TL;DR: Elevator doesn’t work, pool doesn’t work, breakfast stinks, staff wasn’t good or bad and the rooms are gross. I will not be coming back, and I will definitely be warning folks at my company to avoid this specific Hilton at all costs."