Westheimer Nails & Spa

"I have gone here multiple times. Service is typically slow, they accept too many people and can’t do well on the jobs they’ve accepted. Today broke the camel’s back, I have been growing my natural nails out. The lady filed my thumb nail down so short it was distinctly shorter than the rest of my nails. When trying to over compensate, she built that nail up and shortened my opposite thumb nail. I was out done! What was suppose to be a simple pink and white refill turned into a two hour stand off. I asked multiple times while she was working about the “off” nail. Her response was that she would fix it. Needless to say she couldn’t right the damage she had done. I was going to give a two star, but when addressing the issue with the mail tech, another nail tech, and the manager there was no resolve. I will not return."

"i went to get my nails done wednesday at this nail shop and this is what i got i didn’t like the nails at all or the polish this is even after the second round of polish we tried to colors and they both looked like this. so i eventually just told her leave it clear. i asked if i still had to pay 45$ because i was not satisfied with the nails she told me no 40$ i said okay you know we get to the front she charge me 45 it was just overall bad service for me ."

"I have been going to this salon since 2017 and the services are certainly going down. I went today per usual got a pedicure, manicure and my eyebrows waxed. However, the gel manicure was trash and I am completely disappointed that I spend so much money here on a consistent basic."

"I’ve been going to this salon for about 2 years, never had a bad experience until recently. I normally get a pedicure & mani every time. So normally spend 80$ including tip. For my manicure, i get dipped powder nails which are normally supposed to last 2 weeks if not longer….. this last time i went, i had to go back another time and get them redone. I was so upset because my nails starting chipping the next day after getting them done. My nails are chipping again after i re-went!! I feel like the nail techs don’t understand on customers part that we’re spending money… and for my nails to be chipping, it really annoys me. My nail Tech is always Lee, and when i asked her to re-do my nails, i could sense a attitude and bad vibe from her. I most likely will look for another nail salon. The manager is really nice and understanding which you can tell everyone likes to go to her bcuz she takes her time but i wasnt too picky so i gave the other techs a shot."