H-E-B

"Run away from here...their card reader NEVER works...I already have social anxiety and I swear I need to sue..their cheap reader won't read you have to try like 10 plus minutes for it to work..meanwhile the line behind you grows and grows.....why don't y'all have tap!!! Then I have to always bag my own groceries...while the girls just gossip around and talk ,this is ALWAYS the issue..no baggers!!! no one to help me to my car!!! They have gone downhill in customer service. The one employee pulling for online orders was using the metal cart as a scooter!! Almost wiped me out! while another employee jokingly told him he hopes he gets hurt! I tried doing curbside but they always say out of stock on my items,and I get off to check and I see my grocery item!! so I have to make ANOTHER purchase!! Please fix this asap,I am highly disappointed in the trash customer service that you provide now. Bring back the old crew or get some new ones because who you have now is slacking!!!! It must be hard to find good employees or yall are getting cheap on the pay because this is HEB the wealthiest company out there and y'all have the most ancient non working card readers smh"

"I have a great time!!!! Especially in the seafood department and over there at the Health snacks!!! I just love customer service it’s a young man that works in customer service with two-tone colored hair his mannerism and his energy him as a person. Great for customer service!!! Way to go H‑E‑B"

"For the third time I see customers allowed in store with dog and not a service dog. This time I was in the dairy department trying to get eggs but I didn't because dog lifted his leg and took a good piss on a display. Three managers were notified no one moved from the huddle they had going and they did absolutely nothing. I spend lots and lots of money on cuts of meat at HEB, I deserve better treatment for my money."

"Always great produce, meats , dairy and all other house hold items we always need. All workers are extremely friendly and provide quick service. The only thing that is somewhat of a issue is that on most days of the week they have reliant energy or a 3rd party soliciting you on different sales they have once you’ve paid and you’re trying to exit . Everyone is always nice but to be honest , we just want to go grocery shopping , pay and go home. Thank you H‑E‑B for being my HEB ! Edit : visited HEB again on 11/19 and Reliant Energy customer service rep trying to sell me new electricity again on my exit to the parking lot"