HEB Public Affairs WHSE 4300 Industry Park Drive, San Antonio, TX 78218

"My husband had an appointment at 5pm the evening before Thanksgiving. He arrived in San Antonio early in the afternoon. He took a nap because he was exhausted driving all week, he overslept and arrived at 6pm. They told him he would have to come back on Friday. His dispatcher got him a new appointment for 7:30pm. He went to check in and there were two employees at the window. The one guy was checking him in and the other guy said “we don’t take same day reschedules do we?” The other guy said “yes he has an appointment.” The other guy said “hold on I’ll be right back.” He went and made a phone call and came back and said “yeah, you’ll have to come back Friday.” We live in Fort Worth, I told him to come home so he doesn’t have to sit at a truck stop by himself on Thanksgiving. I hope that guy feels good about himself trying to ruin someone’s holiday."

"Had a 12pm check in arrival 1145am been waiting at the seasonal warehouse going on two hours . They have no consideration for outside drivers. They show no respect no consideration a very lack of communication very disappointing. And their answer to me when I reached out to talk to the dairy department. Was will get there when we get there that’s their answer. Stay away don’t come here you’ll regret it"

"I just came 15 min. ahead of my appointment and unloading process took around an hour. You can sleep on the street, it's easy."

"It’s the worst place ever my appointment was at 11 PM I arrive there at 10:59 at the gate they sent me to a 3 different gate when I get to the last one he said you late 15 minutes I cannot take you after I drove f.. 18h to get here on time This is a respectful for the drivers Wassa are places they don’t deserve to do business with them"

"Dont bother showing up early its pointless they will turn you away and make sure you have plenty of drive time when you show up. My appointment was at 5 pm I left at 11:30 and when your empty, out of hours or not they make you leave even if its breaking the law because they take 6 hours to do what everyone else does in 2. Also watch out for HEB trucks they have no regard for anyone but themselfs and will not be watching where their going"