WhirlyBall/LaserWhirld of Plano

"Had a worst experience when we went this holiday season. Been there 3 times before but this time it was crazy bad to worst. We had booked a package with 15 participant. 5-6 times 2 cars got stuck, they took nearly 20 mins to fix the issue... 1 hour was totally gone with 3 players not playing. On top of this, the pizza had not arrived even after 1.5 hours, the kids were going crazy. None of the gamming machines were working. The quaters were just gone without the toys vending out, when asked the front desk, the guy just said we cannot do anything as we dont deal with those machines. did not expect this kind of experience. Had to talk to the manager over personally to get things sorted, the front desk guy was not at all helpful. We waited 2.5 hours for nothing. Used to love this place, not anymore. We had to cancel our dinner reservation too because of the delay."

"We played laser tag here for a work event. Even our seasoned laser taggers were impressed with the facility. We all had tons of fun! And I have some coworkers that I'll never look at the same."

"Whirlyball is 5/5 as far as fun goes. It seems basic, but it's a lot of fun. Be prepared to be sore after. You can get hit pretty hard. The hits are not soft. Took off a star for the same reason as others: just kind of old and needs some updates."

"The facility and equipment could use an update, but the game is awesome and very fun! Staff was helpful and friendly as well."

"Laser tag was only $5 per person and it lasted 15 minutes! The arena was huge and had plenty of room & props! The staff was helpful and attentive. I don't understand why this place isn't packed! We will definitely be back!"