Food King 7945 North Mesa Street, El Paso, TX 79932

"This store always seems to have the best prices for the freshest produce in town. Don't even get me started on pricing for meats!! How is it even possible?"

"The prices look low, but these snakes charge you a "10% Service Fee" for the total of your purchase. So you're not really getting low prices. Decent place to shop in a pinch but that 10% trickery is deceptive."

"I don’t know whats up with the cashiers here, I decided not to take an item after she had scanned it and she told me I HAD to buy it now, that it can’t be voided for some reason, it’s a new feature they have, she ended up telling me that doing that affects her which is why she did that…"

"I had a horrible experience with a lady cashier. I did get her name and have her Cashier # from the receipt. I brought my reusable bags to avoid so much plastic. She rang up my items and handed me my receipt and left my items on the counter without bagging them. I asked her if I had to bag my items. She responded “yes “. I asked her if this was something new and when did this start. She stated she didn’t know how I wanted them. She started bagging them very rudely and practically threw my eggs in the bag. I told her that was rude. She never once apologized for not bagging my items and never asked me how I wanted my items bagged. I wasn’t being picky on how they are bagged. I would think you just bag as you normally do. I looked at her name tag and she offered her name. I told her I was going to remember it. Employees need to be taught good customer service if they don’t have the common sense to treat customers with respect. I have never had this problem anywhere else. I’ve been coming to this store for years."

"I  am writing to express my dissatisfaction with the current policy regarding self-checkout registers at your store. I believe it is essential that all self-checkout registers be made optional for all customers, regardless of the number of items they are purchasing. It has come to my attention that customers like myself who purchase more than 15 items are required to use the regular checkout registers. This has often resulted in frustrating and time-consuming experiences, as the lines at the regular registers can extend to more than five customers deep. It's particularly disheartening when I observe that there are approximately eight empty self-checkout registers available. The situation seems rather unfair to those who are purchasing larger quantities of items. In a time where convenience and efficiency are highly valued, the requirement to use the regular checkout registers can be frustrating for many customers. It's frustrating to be waiting in line when a more efficient option is available. I kindly request that you consider making all self-checkout registers available to all customers, regardless of their purchase size. This would greatly enhance the shopping experience for many of us and reduce the wait times at the regular registers. I appreciate your attention to this matter and hope to see a positive change in the store's policy soon. Thank you for your time and understanding.""