Chipotle Mexican Grill 801 Congress Avenue, Austin, TX 78701

"no cheese... can you believe that? no cheese... the employees seemed indifferent to it... they had cheese, but wouldn't use it since it wasn't shredded, and the shredder was broken... just an awful experience"

"I just work around that block and I recently enjoyed my quick dinner at Chipotle, and I must say, it exceeded my expectations. The freshness of the ingredients and the customizable options make Chipotle a top choice for a quick and satisfying meal. The staff at Chipotle were friendly and efficient, making the ordering process smooth. The cleanliness of the restaurant added to the positive experience. The atmosphere was lively, creating a great vibe for enjoying."

"Got extra barbacoa for my burrito bowl and they charged me $5.55 for it. I’ve never been charged for a little extra protein at any chipotle. It doesn’t say anywhere on the menu that they charge for extras and I wasn’t informed of it until after I told them I usually only pay $12 and some change for a bowl so after paying almost $20 for a bowl, I’m not going back to that location."

"Went there for dinner while in town for a wedding. Got there about 8:45pm and they close at 10. The girl behind the counter seemed annoyed that she had to stop her end-of-day cleanup to take my order of a chicken bowl. As I looked at the meat trays they were all empty except for a few dried up pieces. I commented to her that it looked like they were out of everything but she said there was enough there for my chicken bowl. She was actually going to send that to me! I politely said no thank you, went to Culver’s and had a great meal served by a very polite and well trained staff."

"It was our first time having it as we are tourist. It was well recommended so we had to give it try. The server explained to us what it is all about and how to build our own meal. Even my 6 year old enjoyed the experience. Our meal was fresh and delicious. We really enjoyed it. The only negative is the street people coming and roaming around. My son was a bit scared. Other than that we had a great time."