NAPA Collision 1323 Airway Boulevard, El Paso, TX 79925

"I was involved in a small auto collision June 29th that caused the following damage to my 2020 Evoque (pictures attached): passenger front and rear passenger doors, front passenger wheel. Land Rover recommended NAPA Collision, claiming they used the same shop. I was told my vehicle would be ready in 4-6 weeks. Took more than two months after NAPA received payment from insurance. To be fair, vehicle was returned in great shape, paint matched perfectly, but it all took too long and updates were inconsistent."

"I highly recommend doing business with Napa Collision, the staff is very professional and attentive. I haven't received this level of service from a business in a very long time. Thank you for taking the time to repair my vehicle."

"Ms. S. Hernandez (NAPA Auto Body Collision Center, El Paso, TX), Thank you so much for an easy and flawless repair of my 2013 Dodge Challenger RT. I received it back from the repair shop looking like it was never damaged in the first place. Thank you for working with my schedule and your manager Ms. R. Hernandez that you had assigned me had been more than helpful during this claim. Thank you again, A.Thomas"

"I give Mark and the shop personnel 5 stars. They will do whatever it takes to ensure that the customer is satisfied to include redoing your paint job. Some of the errors were so unbelievable that they were actually comical but the they didn't think twice about fixing it and my vehicle is now as good as new."

"Had my car towed there bout two weeks back decided to let my car insurance take over so we had to move my vehicle to another lot NAPA charged me 700 dollars to hold it there for a day with the tow charge and 500 dollars for an administrative paperwork fee... >> This wasn't even the worst part during that one day on their lot some of my high dollar items in my vehicle went missing mysteriously i would never recommend this place to anyone."