O'Reilly Auto Parts 4101 Dyer Street, El Paso, TX 79930

"good customer service and sometimes good prices"

"Usually have what I need. Lucias is always helpful and very knowledgeable. I've changed my rating not because of Lucias, he's the only one who knows his job and knows what he's talking about if he still works there. Dalton was terrible. I waited 3 hours for an online order of oil and filter and was never notified. Dalton took all but 3 minutes to get my oil and filter only after I was in the store. You need to go in knowing exactly what you need because Dalton was no help at all. Verify your parts because Dalton was happily going to sell me the wrong filter that was just placed in the box and was bothered when I brought it to his attention."

"Had what I needed, affordable price, knowledgeable staff, clean store, friendly."

"Decent prices. Military discount. Can pretty much get everything you need here for small and large jobs. If they don't have it, another location might, or they can special order it."

"I want to thank ! Ruben the manger at that dyer store he helped me out when I really needed it , him Damon & Lucius are the best !! And need a raise , the company needs to keep people like and take care of them …. but I also want the company to know their district manager “GUSTAVO” needs to be retrained , coached or simply replaced !! This guy knows nothing of good customer service and is a thief !! Before he made district he was a store manager working the register ! I gave him $200 cash $100 dollar bills for and “ Item “ worth barely over a hundred dollars ? .. he gave me back no change and said I only gave him a $100?.. and bluntly stated “ I” miscounted and that he doesn’t make mistakes .. his words exactly ., I left the store and called him a crook , an hour later the assistant called on his behalf that my other hundred dollars was there but misplaced by GUSTAVO A store manger and now a district ??? This is who Oreily hires as leader ship and then PROMOTES ?? Why did he not get fired ??.. who knows ? I hope this review reaches corporate , I’m more then willing to meet any one about my issue and speak on it at anytime ."