Jacks Tires and Wheels

"Do not have your brakes repaired at this shop! I had my brakes down here a little over a year ago. They did a terrible job resulting in a much higher expense to fix the problem elsewhere."

"Don't go there! For years I had bought trailer tires at Jack's and was satisfied with their services. I work locally and have recommended Jack's to numerous customers, as well as friends. Brought my truck in for an alignment and after they brought it back BEFORE they were going to align to see if anything else needed to be done, I was told I needed to have the upper and lower bearings and stabilizer bar replaced for approx $1500 prior to an alignment. The truck has just come back from my mechanic who has worked on the truck for years, had gone over the front end thoroughly and only found it needed a new tie rod. I was bringing it to Jack's for an alignment to make sure after the tie rod replacement it was still aligned as I have new tires. It is a 2005 Dodge Ram 3500 which I have taken very good care of and know the complete service record. This is the second time this has happened to me, I had a similar situation in Bryan years ago when they quoted me $2500 to replace bearings and tie rods prior to alignment. Both times the vehicle had just been serviced and was not needing anything other than an alignment, if that! I will no longer be using Jack's tires, will no longer be recommending them to my customers, and will be warning friends and customers of their deceptive practices. Note to Jack's tires - some women actually know a thing or two about their vehicles!"

"Had front and rear suspension work done, then they gave me a great deal on a set of tires too. All together it was almost a thousand dollars less than other places I checked with in the area."

"As a business owner, I know how hard it is to get even a happy customer to remember to write a review. Most will only organically write a review if they had a bad experience. My experience here as a female was, I was ripped off and it cost me upwards of $2,000 in repairs. I would guess that the good reviews are all from their buddies."

"I don't know if it's complete incompetence or they purposely ripped me off but either way it's disgusting how I was done. I spent over $1,400 on new tires and ball joints. They completely misdiagnosed the issue my front end had and it could have cost me my life. They said I needed new ball joints, rack and pinion and control arms. I could only afford the tires and ball joints at the time but a few months later my driver's side wheel nearly came off. I called a mobile mechanic who quickly discovered a shredded bearing. He said there was NOTHING WRONG WITH THE RACK AND PINION OR ANYTHING ELSE but that bearing had been wearing for a long time. This has cost me even more money and left me temporarily stranded in Galveston. Thankfully the mobile mechanic got us back on the road quickly and he didnt over charge us. If you're new to the area you should probably avoid being taken advantage of here."