Costco Tire Center

"They quoted me ~25 dollars for a balance and rotate. I was having some vibration issues at high speeds. After the service, the ride was fine, vibrations gone, but then just a few days later the vibration was back and more noticeable at low and high speeds. It looked to me like their wheel weights fell off of one of my wheels. Took it back and they told me I needed an appointment. After the rebalance the technician told me the wheels were barely off and that it might need an alignment. No change in vibration at all. Fast forward a couple months and I needed to get my tires changed out at a different shop (If they can’t balance properly, I don’t trust them to change my tires), and its like I’m driving in a new truck. No shakes, no vibrations. I took it to Costco to save some cash, but it’s like the old saying goes, “You get what you pay for!”"

"Great experience! Knowledgeable and helpful employees."

"Great tires price. But horrible service. Any service will take you 1-1:30 hrs with appointment. I guess they want y’all to shop more while waiting. Tires jobs done as expected. Nothing superior."

"Ordering of the tires was an easy process. Ordered Michelin Premier A/s 195/55/16. My vehicle originally came equipment with 185/60/16. A 2018 Toyota Yaris IA. An oddball size tire. Ordering was easy. Showed up at 0936 for a 10 am appointment. Seemed to take excessively long to get tires installed. About 2 hours for what should be a one hour job. Only one other vehicle there for a rotation and balance when I showed up. Kind of disappointed with the service aspect. But for the $200 saving compared to Walmart and Discount Tire for exact same size make and model it was worth it to me."

"Had to wait for about 20 minutes before anyone came up front to acknowledge several of us customers waiting there for service. Seems they should have someone full time up front dealing with customers instead of the tire technicians having to do this. It really impacts the customer experience in a negative way. Prices were good, but it took them over 3 hours to change out my tires, should have planned to drop my vehicle off, will likely go somewhere faster in the future."